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Pinpoint Test C: Front Seat Forward-Rearward Movement Noisy

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

TEST CONDITIONS 

DETAILS/RESULTS/ACTIONS 

  1. C1: COMPARE FRONT SEAT FORWARD-REARWARD MOVEMENT NOISE TO OTHER FRONT SEAT 
    WARNING: Before work is carried out, make the air bag supplemental restraint system safe. For additional information, refer to SUPPLEMENTAL RESTRAINT SYSTEM HEALTH AND SAFETY PRECAUTIONS .
    1. Compare the front seat forward-rearward movement noise to other front seat

    Is the front seat forward-rearward movement noise excessive when compared to other front seat?

    Yes: GO to C2. 

    No: GO to   C3 . 

  2. C2: COMPARE FRONT SEAT FORWARD-REARWARD MOVEMENT NOISE TO FRONT SEAT IN OTHER VEHICLE 
    1. Compare the front seat forward-rearward movement noise to front seat in other vehicle

    Is the front seat forward-rearward movement noise excessive when compared to front seat in other vehicle?

    • Yes  : GO to C3.
    • No  : The front seat frame is operating correctly. Submit Electronic Product Quality Report (EPQR) with any further query
  3. C3: CHECK FOR DEBRIS OBSTRUCTING SEAT MOVEMENT 
    1. Check for debris obstructing seat movement

    Is the front seat forward-rearward movement obstructed by debris?

    • Yes  : Remove obstruction and re-check for noisy forward-rearward seat movement
    • No  : GO to C4.
  4. C4: RE-ALIGN FRONT SEAT FRAME 
    1. Loosen front seat frame fixings
    2. Set ignition status to 'ON'
    3. Using the front seat switch pack drive the front seat fully forward then fully rearward
    4. Tighten front seat frame fixings to the correct torque
    5. Re-check for noisy seat movement

    Is the front seat forward-rearward movement still noisy?

    • Yes  : GO to C5.
    • No  : The front seat frame is now operating correctly
  5. C5: CHECK FRONT SEAT FORWARD-REARWARD SEAT MOTOR DRIVE BAR 
    1. Check front seat drive bar for correct installation and condition.

    Is the front seat drive bar correctly installed and in a serviceable condition?

    • Yes  : Replace front seat forward-rearward seat motor. Refer to relevant service information .
    • No  : Correctly install front seat forward-rearward seat motor drive bar, or replace if required.
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