Visual Inspection
WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
- Verify the customer concern
- Visually inspect for obvious signs of damage and system integrity
MECHANICAL - Tire pressures
- Damaged wheels or tires
- Wheel bearing(s)
- Loose or damaged front or rear suspension components
- Loose, damaged or missing suspension fastener(s)
- Worn or damaged suspension bushing(s)
- Loose, worn or damaged steering system components
- Damaged axle components
- Damaged chassis
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
- If the cause is not visually evident, verify the symptom and refer to the Symptom Chart, alternatively check for Diagnostic Trouble Codes (DTCs) and refer to the DTC Index
- Check DDW for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and carry out the recommendations as required