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Telematics control module replacement

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

A telematics control module replacement should only be carried out after all other troubleshooting and diagnosis steps have been taken (including raising a TA for further assistance) AND has been approved by Retailer Technical Services. You should not perform a telematics control module replacement in the hope it will resolve a concern that you cannot diagnose. During the "TCU Replacement Routine", essential information relating to the new unit is sent to the Jaguar Land Rover off-board database, therefore it is crucial that the telematics control module replacement routine is ran in full.

  1. Physically fit the telematics control module as instructed in the Workshop Manual.
  2. Ensure the Jaguar Land Rover approved diagnostic equipment has been updated to the latest version.
  3. Don't use a "dongle" or an older version of the Jaguar Land Rover approved diagnostic equipment.
  4. Run the "TCU Replacement Routine" via the Jaguar Land Rover approved diagnostic equipment in an area with good signal.