LEMON Manuals: Even more car manuals for everyone
Home >> Jaguar >> 2020 >> XF Checkered Flag >> Repair and Diagnosis >> External Pages >> Different car >> Section 10 (Information & Entertainment System -- XE (X760)) >> Information And Entertainment System >> Diagnosis And Testing >> Pinpoint Tests For INCONTROL™ Apps Issues >> Pinpoint Test J: Nothing Is Heard When Audio Applications Are Used In INCONTROL™ Apps

Pinpoint Test J: Nothing Is Heard When Audio Applications Are Used In INCONTROL™ Apps

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

TEST CONDITIONS 

DETAILS/RESULTS/ACTIONS 

  1. J1: CHECK THE INFOTAINMENT AUDIO VOLUME SETTINGS 
    1. Check the audio volume level of the infotainment system

    Is the infotainment system volume at an audible level?

    • Yes  : GO to J2.
    • No  : Adjust the volume setting and inform the customer how to do this operation for future reference
  2. J2: CHECK FOR AUDIO FROM OTHER SOURCES 
    1. Check that audio output is possible when other infotainment sources (i.e. Radio/CD/DVD) are selected

    Is there audio available from the rest of the infotainment system?

    • Yes  : GO to J3.
    • No  : Check the operation of the infotainment system and rectify as required
  3. J3: CHECK BLUETOOTH SETTINGS 
    1. Check if the phone has Bluetooth switched on
    2. Check if the phone is connected (paired) via Bluetooth to the infotainment system

    Is the phone Bluetooth paired and connected to the infotainment system?

    • Yes  : GO to J4.
    • No  : The customer's phone must be Bluetooth paired before audio output is possible. Activate the device's Bluetooth function and connect the device to the infotainment system. Inform the customer how to do this operation for future reference
  4. J4: CHECK THE INCONTROL™ APPS SETTINGS 
    1. Check that the 'View and listen' function is selected as opposed to the 'View' only setting

    Are the InControl™ Apps settings set to 'View' and not 'View and listen'?

    • Yes  : Select the 'View and listen' function. Inform the customer how to do this operation for future reference
    • No  GO to J5.
  5. J5: CHECK THE INFOTAINMENT BLUETOOTH AUDIO SOURCE SETTINGS 
    1. Check the infotainment Bluetooth audio source settings

    Is the device connected to the appropriate input port with InControl™ Apps selected as the Bluetooth audio source? (It is possible to change the audio source after initiating the InControl™ Apps system)

    • Yes  : No further action
    • No  : Change the audio source accordingly. Inform the customer how to do this operation for future reference
scientia non olet · About LEMON Manuals