Symptom Chart

WARNING: This page is about a different car, the 2018 Jaguar XE and 2017 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM	POSSIBLE CAUSES	ACTION
Wipers and washers inoperative	Washers inoperative Wiper arm(s) incorrectly installed/aligned Steering column right multifunction switch internal failure Wipers and washers control switch circuit short circuit to ground, short circuit to power, open circuit, high resistance	Listen for washer motor operation. Check and top up washer fluid level. Check and rectify blocked washer circuit. Check for DTCs indicating a wiper/washer circuit fault. Rectify as necessary Check the installation/alignment of the wiper arms. Ensure motor/mechanism is not jammed or seized Check if the wipers and washers control switch retaining screws are tightened according to specifications. Inappropriately tightened screws might cause steering wheel module failure Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the wipers and washers control switch circuit for short circuit to ground, short circuit to power, open circuit, high resistance
Wiper blade (s) drag/judder across the windshield/rear window	Windshield/rear window surface contaminated/damaged Wiper arm(s) incorrectly installed Wiper arm(s) incorrectly aligned Wiper arm(s) spring tension inadequate Wiper arm(s) pivot seized	Clean the windshield/rear window and check for damage Check the installation of the wiper arms Check the alignment of the wiper arms Check the wiper arm spring tension Check the wiper arm pivot for seizure
Wipers operate too slowly	Wiper motor/linkage seized Wiper motor circuit high resistance	Check the wiper motor/linkage for seizure Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the wiper motor circuit for high resistance
Wipers inoperative	Wiper motor/linkage seized Wiper motor circuit short circuit to ground, short circuit to power, open circuit, high resistance Wipers and washers control switch circuit short circuit to ground, short circuit to power, open circuit, high resistance	Check the wiper motor/linkage for seizure Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the wiper motor circuit for short circuit to ground, short circuit to power, open circuit, high resistance Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the wipers and washers control switch circuit for short circuit to ground, short circuit to power, open circuit, high resistance
Wipers noisy	Windshield/rear window surface contaminated/damaged Wiper motor/linkage seized/damaged Wiper blade/linkage fouling body	Clean the windshield/rear window and check for damage Check the wiper motor/linkage for seizure or damage Check for foul conditions
Washers inoperative	Washer fluid level too low Washer fluid frozen Washer hose blocked/leaking Washer circuit short circuit to ground, short circuit to power, open circuit, high resistance Wipers and washers control switch circuit short circuit to ground, short circuit to power, open circuit, high resistance	Refill the washer fluid reservoir with the correct specification of washer fluid Check that the correct specification of washer fluid is used Check the washer hoses for blockages or leaks Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the washer circuit for short circuit to ground, short circuit to power, open circuit, high resistance Refer to the appropriate SYSTEM WIRING DIAGRAMS information and check the wipers and washers control switch circuit for short circuit to ground, short circuit to power, open circuit, high resistance