Inspection And Verification
- Verify the customer concern by driving the vehicle
- Visually inspect for obvious signs of damageVISUAL INSPECTION
MECHANICAL - Incorrect tire pressure
- Wheel imbalance
- Tires worn beyond tread wear indicators
- Cuts
- Abrasions
- Bulges (blister)
- Ply separation
- Embedded objects
- Impact damage
- Incorrect speed rating
- Incorrect load rating
- Incorrect rotational direction
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
- If the concern is not visually evident, verify the symptom and refer to the symptom chart