Mis-Fueling Issues - Adding Diesel Exhaust Fluid (Def) To The Diesel Fuel Tank: Notes

WARNING: This page is about a different variant/trim than selected.

NOTE:

The customer MUST be informed prior to vehicle handover of the consequences of adding diesel exhaust fluid to the fuel tank instead of diesel
The cost of this repair work is not Jaguar Land Rover's responsibility. If the customer does not have all of the appropriate work completed, warranty may be refused on all affected components.
If the customer refuses the advised repair or wants a lower level repair than advised, the vehicle must be added to the Restricted Warranty Register.
Vehicle mis-fuelling will not result in a formal warranty restriction if the approved repair has been completed.
The symptom charts below describe the four possible scenarios of a customer incorrectly fuelling a diesel engine vehicle with diesel exhaust fluid. When customers report a mis-fuel, allow them to fully explain exactly what took place before advising the necessary repair.
The procedures listed below are for guidance only. The relevant articles of the repair information must be referred to for all detailed procedures and replacement of parts.
Purge operation of the low pressure fuel pumps on the following vehicle lines is activated when the drivers door is opened: Jaguar XE, Jaguar XF, Jaguar F-Pace. For all other vehicle lines, the purge operation of the low pressure fuel pumps is activated when the ignition is switched on.