Pinpoint Test G: Transmission Shift Quality
- G1: VISUAL INSPECTION
- Check the installation/integrity of the engine/transmission mounts and fixings.
Are the engine and transmission mounts correctly installed and at a serviceable level?
Yes: GO to G2.
No: Correctly install/repair the engine/transmission mounts and then perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G2. If the gear shift concern has now been corrected return the vehicle to the customer.
- Check the installation/integrity of the engine/transmission mounts and fixings.
- G2: VISUAL INSPECTION
- G3: AIR PATH ADAPTIONS NOTE: This is only applicable to diesel engines.
- Using the JLR
approved diagnostic equipment, follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Powertrain Control Module [PCM]'.
- Select 'ECU Functions'.
- Select 'Air path set-up routine'.
- Follow all on-screen instructions to complete the task.
Run Engine air path set up routine.
Yes: Perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G4. If the gear shift concern has now been corrected return the vehicle to the customer.
No: Rectify the air path fault and then perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G4. If the gear shift concern has now been corrected return the vehicle to the customer.
- Using the JLR
approved diagnostic equipment, follow the JLR approved diagnostic equipment prompts.
- G4: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the PCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Powertrain Control Module [PCM]'.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the PCM software.
Yes: When the PCM software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G5. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no PCM software update was required GO to G5.
- Check for software updates to the PCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G5: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the ABS
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Anti-Lock Brake System Control Module [ABS]'.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the ABS software.
Yes: When the ABS software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G6. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no ABS software update was required GO to G6.
- Check for software updates to the ABS
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G6: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the GWM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Gateway Module 'A' [GWM]'.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the GWM software.
Yes: When the GWM software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G7. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no GWM software update was required GO to G7.
- Check for software updates to the GWM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G7: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the HVAC
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'HVAC Control Module [HVAC]'.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the HVAC software.
Yes: When the HVAC software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G8. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no HVAC software update was required GO to G8.
- Check for software updates to the HVAC
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G8: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the TCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Transmission Control Module [TCM]'.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the TCM software.
Yes: When the TCM software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G9. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no TCM software update was required GO to G9.
- Check for software updates to the TCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G9: CHECK FOR SOFTWARE UPDATE
- Check for software updates to the TCCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'TCCM '.
- Select 'Update ECU'.
- Follow all on-screen instructions to complete the task.
Update the TCCM software.
Yes: When the TCCM software has been updated perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G10. If the gear shift concern has now been corrected return the vehicle to the customer.
No: If no TCCM software update was required GO to G10.
- Check for software updates to the TCCM
using the JLR
approved diagnostic equipment, check if the following control modules are configured with the latest level software: Follow the JLR approved diagnostic equipment prompts.
- G10: CHECK THE TRANSMISSION OIL LEVEL
- Using the JLR
diagnostic equipment check the transmission oil level: Follow the JLR approved diagnostic equipment prompts.
- Select 'ECU Diagnostics'.
- Select 'Transmission Control Module [TCM]'.
- Select 'ECU Functions'.
- Select '8-speed ZF - Automatic Transmission Fluid Level Check'.
- Follow all on-screen instructions to complete the task.
Is the transmission oil level correct?
Yes: GO to G11.
No: Rectify low/high oil level. Perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present GO to G11. If the gear shift concern has now been corrected return the vehicle to the customer.
- Using the JLR
diagnostic equipment check the transmission oil level: Follow the JLR approved diagnostic equipment prompts.
- G11: TRANSMISSION OIL CONDITION
- Check the transmission oil using the oil color chart. Refer to: TRANSMISSION OIL COLOR CHART
Is the transmission oil condition acceptable?
Yes: Perform a road test and re-assess the quality of the gear shift. If the gear shift concern is still present raise a Technical Assistance (TA). If the gear shift concern has now been corrected return the vehicle to the customer.
No: Raise a TA .
- Check the transmission oil using the oil color chart. Refer to: TRANSMISSION OIL COLOR CHART