Inspection And Verification

WARNING: This page is about a different variant/trim than selected.

CAUTION: Diagnosis by substitution from a donor vehicle is NOT acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.

NOTE:

If a control module or a component is at fault or may be at fault and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures information, or determine if any prior approval program is in operation, prior to the installation of a new module/component.
When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance always take the resistance of the digital multimeter leads into account.
Check and rectify basic faults before beginning diagnostic routines involving pinpoint tests.

Verify the customer concern.

Visually inspect for obvious signs of damage and system integrity.

VISUAL INSPECTION

MECHANICAL	ELECTRICAL
Automatic transmission Transmission control switch Fluid leaks	Fuses Wiring harnesses and connectors Transmission control switch

If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
If the cause is not visually evident, verify the symptom and refer to the Symptom Chart, alternatively check for diagnostic trouble codes and refer to the Diagnostic Trouble Code(s) (DTC) Index.
Check JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required.