Steering Column/Bulkhead Seal Checks
WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
The customer may report an issue of a squeaking or creaking noise from inside the vehicle, detectable when the steering wheel is rotated. This could be due to the lower steering column/bulkhead seal being incorrectly installed, causing it to rub on the lower steering column when the column is rotated. Confirm the customer issue and perform the following steps below
| STEP |
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REPAIR ACTIONS |
| 1. |
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- Lift the carpet away from the steering column/bulkhead seal to gain access to the seal
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| 2. |
 Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC
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- Visually and manually check the condition and location of the steering column seal. Make sure the seal is not coming in to contact with the steering column. Make sure the seal retaining clip is in place and the alignment mark on the seal is correctly aligned with the mark on the bulkhead seal clamp plate
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| 3. |
 Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC
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- If the steering column seal is not correctly located, realign the seal as necessary and retest
- If the noise persists, investigate the issue further, the noise could be from another component and not from the steering column/bulkhead seal
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