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Home >> Jaguar >> 2019 >> XF S >> Repair and Diagnosis >> External Pages >> Different car >> Section 264 (Information And Entertainment System - Vehicles With: INCONTROL Touch Pro -- XE/(760)) >> Information And Entertainment System - Vehicles With: INCONTROL Touch Pro (G2166349) >> Diagnosis And Testing >> Speakers (G2032335) >> Pinpoint Test A: No Sound Output From Speaker(S) >> Pinpoint Test D: No Sound Output From Sub-Woofer

Pinpoint Test D: No Sound Output From Sub-Woofer

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
  1. D1: NO SOUND OUTPUT FROM SUB-WOOFER 
    1. Check sub-woofer operation

    Is the harness connector securely connected to the audio amplifier module and the sub-woofer unit?

    Yes 

    Proceed to the next step GO to D2  .

    No 

    Reconnect wiring harness to audio amplifier module/sub-woofer unit

  2. D2: NO SOUND OUTPUT FROM SUB-WOOFER 
    1. Check Integrated Audio Module (IAM) operation

    Is the integrated audio module operational?

    Yes 

    Proceed to the next step GO to D3  .

    No 

    Check the integrity of the power supply circuits/fuses to the integrated audio module and rectify as required. Check the integrated audio module for related DTCs and refer to the relevant DTC index

  3. D3: NO SOUND OUTPUT FROM SUB-WOOFER 

    Are all sub-woofers working?

    Yes 

    Proceed to the next step GO to D4  .

    No 

    Use the fader control to direct audio output to different sub-woofer locations to establish which units are nonoperational. Refer to the electrical circuit diagrams and check the circuits between the audio amplifier module and the affected sub-woofer units for short circuit to ground, open circuit, high resistance. Repair circuit(s) as required. If fault persists, replace non-operational sub-woofer unit(s) as required

  4. D4: NO SOUND OUTPUT FROM SUB-WOOFER 
    1. Check for any visible loose harness connections on sub-woofer drive unit

    Are there any visible loose harness connections (ie: loose wires/pins) on the sub-woofer

    Yes 

    Replace the sub-woofer unit(s) as required

    No 

    No further action