Inspection And Verification: Notes

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

Verify the customer concern

Visually inspect for obvious signs of damage and system integrity

Visual Inspection

VISUAL INSPECTION

MECHANICAL
Damaged shock absorbers

If an obvious cause for an observed or reported condition is found, correct the cause (if possible) before proceeding to the next step
If the fault is not visually evident, verify the symptom and refer to the following Symptom Chart

Symptom Chart

SYMPTOM	POSSIBLE CAUSE	ACTION
The vehicle is unstable while moving at speeds over approximately 70 km/h (40 mph) and may also appear to drift on a smooth road surface. A Malfunction Indicator Lamp (MIL) relating to Dynamic Stability Control (DSC) may be illuminated on the Instrument Cluster (IC)	Insufficient retention of press installed parts leading to the rear suspension left and/or right tie-rod bush becoming fully detached from the steel tie-rod	NOTE: Rear tie-rod may also be known as rear toe-link in the repair information Replace both rear suspension tie-rods. Refer to: TOE LINK Connect a Jaguar Land Rover approved battery support unit. Then, using the Jaguar Land Rover approved diagnostic equipment, check for related DTCs and refer to the relevant DTC index for remedial actions. Any other fault codes should also be investigated and rectified. Clear all DTCs and retest. Disconnect the Jaguar Land Rover approved battery support unit
Evidence of fluid on shock absorber	Fluid on shock absorber from an external source Fluid leaking from shock absorber	Shock absorber not faulty, do not renew GO to PINPOINT TEST A .