Pinpoint Test H: Hood Will Not Unlatch When The Release Lever Is Pulled

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

H1: HOOD RELEASE LEVER INSPECTION
1. Operate the hood release lever through the full lever travel.
Does the hood open?

Yes

If the hood opens correctly, advise the customer on how to use the system. No further action required.

No

If the hood will not open or the hood release lever does not operate through the full lever travel GO to H2.
H2: HOOD RELEASE LEVER INSPECTION CONTINUED
1. Operate the hood release lever through full travel
Does the hood release lever travel up to a hard stop?

Yes

If the hood release lever travels fully to a hard stop GO to H3.

No

If the hood release lever does not travel fully to a hard stop GO to H4.
H3: HOOD RELEASE LEVER RESISTANCE INSPECTION
1. Operate the hood release lever.
When operating the hood release lever can resistance be felt, as if connected to latches?

Yes

If resistance can be felt GO to H5.

No

If resistance cannot be felt GO to H4.
H4: HOOD RELEASE LEVER CABLE INSPECTION
1. Remove the A pillar trim.
Is the hood release cable connected to the hood release lever?

Yes

If the hood release cable is correctly connected to the hood release lever GO to H5.

No

If the hood release cable is not correctly installed to the hood release lever reinstall the cable and retest.
H5: ENGINE COMPARTMENT INSPECTION
1. Gain access to the engine compartment and inspect the hood release cable connections to the hood latches.
Are the hood release cables connected to the hood latches correctly?

Yes

If the hood release cables are correctly connected to the hood latches GO to H6.

No

If the hood latch cables are not correctly connected to the hood latches, reconnect the cables and retest.
H6: HOOD LATCH INSPECTION
1. Inspect the hood latch mechanism for free movement.
Do the hood latches move freely?

Yes

If the hood latches move freely GO to H7.

No

If either of the hood latches do not move freely, replace the hood latch and retest.
H7: RELEASE MECHANISM INSPECTION
1. With the hood open latch both latches manually, then slowly pull the release lever to a hard stop.
Do both hood latches release?

Yes

If both hood latches release correctly, close the hood and retest.

No

If the hood latches do not release correctly, replace the hood latch release cable and retest.