Inspection And Verification
WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION:
Diagnosis by substitution from a donor vehicle is NOT
acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle.
NOTE:
- If the control module or a component is at fault and the vehicle remains under manufacturer warranty, refer to the Warranty Policy and Procedures information (B1.2), or determine if any prior approval program is in operation, prior to the installation of a new module/component.
- When performing voltage or resistance tests, always use a digital multimeter accurate to three decimal places, and with an up-to-date calibration certificate. When testing resistance, always take the resistance of the digital multimeter leads into account.
- Verify the customer concern
- Visually inspect for obvious signs of mechanical or electrical damage
MECHANICAL ELECTRICAL - Main interior lamp condition and installation
- Map reading lamp(s) condition and installation
- Vanity mirror lamp(s) condition and installation
- Glove compartment lamp condition and installation
- Footwell lamp(s) condition and installation
- Door mirror approach lamp(s) condition and installation
- Puddle lamp(s) condition and installation
- Luggage compartment lamp condition and installation
- Ambient lighting LEDs in rear door handles, door pockets, floor consoles (front and rear) condition and installation
- Bulbs/LEDs
- Fuses
- Battery junction box
- Body control module
- Wiring harness
- Loose or corroded connector(s)
- Main interior lamp switch
- Map reading lamp switches
- Vanity mirror lamp switches
- Glove compartment lamp switch
- Ambient lighting LEDs in rear door handles, door pockets, floor consoles (front and rear)
- Tailgate lamp switch
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
- If the cause is not visually evident, verify the symptom and refer to the SYMPTOM CHART , alternatively check for diagnostic trouble codes (DTCs) and refer to the relevant DTC index
- Check JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required.