DTC C1A07-62: Cross Articulation - Signal compare failure: Action

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

NOTE: If any height sensor fixings were slackened or found to be loose or if a height sensor was changed, the vehicle ride height MUST be re-calibrated

Check tire pressures and rectify as necessary. Clear the DTC and retest
If the fault persists, using the Jaguar Land Rover Approved Diagnostic Equipment, re-calibrate the ride height. Clear the DTC and retest
If the fault persists, refer to the electrical circuit diagrams and check height sensor circuits for short circuit to ground, short circuit to power, open circuit, high resistance. Repair the circuits as required, clear the DTC and retest
If fault persists, check that the vehicle is free of obstructions. Check the height sensors for correct installation and torque of fixings. If any fixings require attention, re-calibrate the ride height using the Jaguar Land Rover Approved Diagnostic Equipment. Clear the DTC and retest
If the fault persists, visually inspect the height sensors, height sensor linkages and height sensor brackets for security, damage and correct orientation/installation. Check the sensor connectors for damage. Repair/renew as required. If any sensors, linkages or brackets require attention, re-calibrate the ride height using the Jaguar Land Rover Approved Diagnostic Equipment. Clear the DTC and retest
If the fault persists, check and install new height sensors as required