Inspection And Verification
WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
CAUTION:
Diagnosis by substitution from a donor vehicle is NOT
acceptable. Substitution of control modules does not guarantee confirmation of a fault, and may also cause additional faults in the vehicle being tested and/or the donor vehicle
- Verify the customer concern.
- Visually inspect for obvious signs of damage and system integrity.VISUAL INSPECTION
MECHANICAL ELECTRICAL HYDRAULIC - Damaged/stuck shift mechanism
- Damaged automatic transmission casing
- Blown fuse(s)
- Damaged, loose or corroded connectors
- Wiring harness
- Fluid level too high/low
- Poor condition of fluid
- Fluid leak
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step.
- If the cause is not visually evident check for diagnostic trouble codes (DTCs) and refer to the DTC Index.
- Check JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and carry out the recommendations as required.