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Home >> Jaguar >> 2019 >> XF S >> Repair and Diagnosis >> External Pages >> Different car >> Section 217 (Suspension System - General Information -- XE/(760)) >> Suspension System - General Information (G2415967) >> General Procedures >> Steering Wheel Vibration/Shimmy While Driving (G2414296) >> Check

Steering Wheel Vibration/Shimmy While Driving (G2414296): Check

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
  • Until flat-spots are removed, significant vibration/shimmy may be present. A road test is required to make sure temporary tire flat-spots are removed. For longer term flat-spots, a longer road test may be required. The road test should be completed on normal open roads (highway is optimal) to allow the highest speed that speed limits and road/traffic conditions safely allow.
  • All road tests must be performed with tire pressures at 29psi/2.0bar/200kPa.
  • Make sure that the Inline Diagnostic Unit 2 (IDU2) Noise, Vibration and Harshness (NVH) is fully charged before carrying out the diagnostic procedure.
  • Make sure that the IDU2 NVH  sensor is paired through Bluetooth® to the JLR approved diagnostic equipment.
  • If the IDU2 NVH  diagnostic tool is not yet available, follow the sub-steps below without using the IDU2 NVH  diagnostic tool.
  1. If steering wheel vibration/shimmy is still present following the normal length Pre-Delivery Inspection (PDI) road test, continue to the diagnostic procedure below.
  2. CAUTION: Make sure that the Jaguar Land Rover-approved diagnostic tool is loaded with the latest level of software.
    NOTE: The Jaguar Land Rover (JLR) approved diagnostic equipment will read the Vehicle Identification Number (VIN) for the vehicle and automatically take the vehicle out of 'Transportation mode' if required.

    Connect the JLR approved battery support unit.

    General Equipment: Jaguar Land Rover approved battery support unit 

  3. Connect the JLR approved diagnostic equipment to the vehicle and begin a new session.

    General Equipment: Jaguar Land Rover approved diagnostic equipment 

  4. G13853822Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC
    • Follow the JLR approved diagnostic equipment application:
    • Guided diagnostics
    • Steering and suspension
    • NVH  diagnostic test - Wheel Imbalance
  5. G13853823Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Follow the on-screen information and select 'Continue'.

  6. G13853824Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Connect the IDU2 NVH  sensor to the JLR approved diagnostic equipment and complete the IDU2 NVH  sensor self test/reset.

  7. G13853825Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Wait for the IDU2 NVH  sensor self test/reset to complete.

  8. G13853826Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Follow the on-screen information and select 'Continue'.

  9. Disconnect the JLR approved battery support unit.
  10. G13853827Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Follow the on-screen information and select 'Continue'.

  11. WARNING: Make sure that it is legal and safe to perform the wheel imbalance test at the speed required prior to carrying out the road test.
    G13853828Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Select the speed that the customer has highlighted creates the vibration and select 'Continue'.

  12. G13853829Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Follow the on-screen information and select 'Continue'.

  13. NOTE: The IDU2  application will show the timer counting down.
    G13920256Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Follow the on-screen information and road test the vehicle.

  14. G13853831Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Install the IDU2 NVH  sensor to the holder.

  15. G13853832Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Install the install the IDU2 NVH  sensor and holder assembly to the steering wheel in the orientation shown in the illustration.

  16. G13853833Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Wait for the IDU2 NVH  sensor self test/reset to complete.

  17. G13853834Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Check the IDU2 NVH  sensor number is seen on the display and select the correct number, then select 'Continue'.

  18. G13853835Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    The IDU2 NVH  sensor will connect to the Jaguar Land Rover approved diagnostic equipment through Bluetooth®. Wait for the IDU2 NVH  sensor to pair with the Jaguar Land Rover approved diagnostic equipment, then select 'Continue'.

  19. NOTE:
    • This step will require the aid of another technician.
    • The application will perform 3 tests to calculate the average value, but must remain/driven 'Within limits' to register the values. The display will indicate the status of the vehicle.
    G13853836Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Drive the vehicle until all 3 tests have been completed and the screen has changed.

  20. NOTE: This information must be added to the retailer verbatim of the claim, otherwise the claim will be rejected.
    G13853837Courtesy of JAGUAR LAND ROVER NORTH AMERICA, LLC

    Make a record of the 'Test reference'  number produced at the end of the diagnostic test in the warranty claim submission.

  21. NOTE: Complete this step if a road test was not completed during the Diagnostic Procedure.

    Set tire pressures to 29 psi (2.0 bar) Drive the vehicle for 20 minutes

  22. NOTE: MENA and China markets only:  If the retailer is equipped with tire heaters, follow the manufacturers instructions to warm the tires prior to balancing the wheels and tires, if a customer has a steering vibration/shimmy concern:
    1. Raise the vehicle using a suitable 2-Post ramp.

      Refer to: LIFTING

    2. Install the tire heater to the tire.
    3. Pull the tire heater together and secure with the velcro fastener.
    4. Pull the toggles to tighten around the tire to form a good fit.
    5. Repeat Steps  4 to the other tires.
    6. Connect all the electrical connectors to the control box and run the tire heating process.
    7. When the heating process is complete, remove the tire heaters and lower the vehicle.
    8. Adjust tire pressures to the recommended (cold) settings.

      Refer to: SPECIFICATIONS

    9. Road test the vehicle for approximately 8 Km (5 miles), if possible road test the vehicle at speeds up to approximately 80 Km/h (50 mph).
    10. If the amount of steering vibration/shimmy is considered unacceptable following the initial road test completed in the diagnostic procedure, continue with this procedure.
    • If the amount of steering vibration/shimmy is considered acceptable following the initial road test completed in the diagnostic procedure. Return the vehicle to the customer with a full explanation of the situation/flat-spot scenario and how it can/does affect the drive of the vehicle until the wheels and tires reach normal operating temperature.
    • If the amount of steering vibration/shimmy is considered unacceptable following the initial road test completed in the diagnostic procedure, balance the wheel and tyre(s) as necessary. Refer to: WHEEL AND TIRE ASSEMBLY BALANCING