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Home >> Jaguar >> 2019 >> XF S >> Repair and Diagnosis >> External Pages >> Different car >> Section 217 (Suspension System - General Information -- XE/(760)) >> Suspension System - General Information (G2415967) >> Diagnosis And Testing >> Suspension Arms (G2588256) >> Pinpoint Tests (Rear Suspension) >> Pinpoint Test B: Noisy Control Arm

Pinpoint Test B: Noisy Control Arm

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
  1. B1: NOISY CONTROL ARM INITIAL CHECKS 
    1. Confirm the customer noise

      Has the customers noise been confirmed

      Yes 

      GO to  B2.

      No 

      No further action required

  2. B2: CHECKS FOR CAMPAIGNS, BULLETINS AND SSM'S 
    1. Check the jaguar Land Rover claims submission system to clarify if the vehicle has any outstanding campaigns. Refer to the corresponding bulletins and SSM's which may be valid for the specific customer complaint

      Has a corresponding campaign, bulletin or SSM been located?

      Yes 

      Complete the recommendations as required

      No 

      GO to  B3.

  3. B3: ORIGIN/CORNER CHECK 
    1. Confirm the origin of the noise symptom, if available using the Jaguar Land Rover approved diagnostic equipment (Steelman ChassisEAR)

      Has the noise origin been located to a wheel/suspension corner assembly?

      Yes 

      GO to  B4.

      No 

      Repeat the identification of the noise source and repair as required

  4. B4: UPPER/LOWER CONTROL ARM CHECK 
    1. Confirm the origin of the noise symptom within the corner assembly, if available using the Jaguar Land Rover approved diagnostic equipment (Steelman ChassisEAR)

      Has the noise origin been isolated to the upper/lower control arm?

      Yes 

      GO to  B5.

      No 

      Repeat identification of the noise source and repair as required

  5. B5: UPPER/LOWER CONTROL ARM BUSH CHECK 
    1. If the noise has been isolated to the upper control arm, confirm condition of the upper control arm bushes, refer to upper control arm graphic item 1
    2. If the noise has been isolated to the lower control arm, confirm condition of the lower control arm bushes, refer to lower control arm graphic item 1
    3. If the noise has been isolated to the tie arm, confirm condition of tie arm bushes, refer to tie arm graphic item 1

      Has the noise origin been isolated to the upper/lower control/tie arm bushes?

      Yes 

      If the bushes are a serviceable part, install a new bushes as per normal procedure, otherwise rectify the vehicle as necessary. Include the word "BUSH" in the verbatim

      No 

      GO to  B6.

  6. B6: LOWER CONTROL ARM BALL JOINT CHECK 
    1. If the noise has been isolated to the lower control arm and the bush condition is confirmed as OK, confirm condition of the lower control arm ball joint (item 2). Refer to lower control arm graphic item 2

      Has the noise origin been isolated to the lower control arm ball joint?

      Yes 

      Check if the Ball Joint has obvious free play. If yes rectify the vehicle as necessary and include the words "FREE PLAY" in the verbatim

      No 

      Repeat identification of the noise source and repair as required

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