Symptom Chart

WARNING: This page is about a different car, the 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM	POSSIBLE CAUSES	ACTION
Engine cranks but does not start	Positive crankcase ventilation system blocked/leaking Ignition system fault Fuel system fault Engine system fault	Check the integrity of the positive crankcase ventilation system. Rectify as necessary Refer to the appropriate service information and check the ignition system. Rectify as necessary Check the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
Engine cranks and fires, but will not start	Evaporative emissions system fault Ignition system fault Fuel system fault Engine system fault	Refer to the appropriate service information and check the evaporative emissions system. Rectify as necessary Refer to the appropriate service information and check the ignition system. Rectify as necessary Check the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
Engine difficult to start (cold engine)	Battery/charging system fault Engine system fault Fuel system fault Evaporative emissions system fault	Refer to the appropriate service information and check the battery and charging system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the fuel system. Rectify as necessary Refer to the appropriate service information and check the evaporative emissions system. Rectify as necessary
Engine difficult to start (warm/hot engine)	Injector(s) leaking Engine system fault Evaporative emissions system fault Fuel system fault Ignition system fault	Check the injectors for leaks. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the appropriate service information and check the evaporative emissions system. Rectify as necessary Check the fuel system. Rectify as necessary Refer to the appropriate service information and check the ignition system. Rectify as necessary
Engine difficult to start after hot soak (vehicle standing, engine off, after engine has reached operating temperature)	Injector(s) leaking Engine system fault Evaporative emissions system fault Fuel system fault Ignition system fault	Check the injectors for leaks. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the appropriate service information and check the evaporative emissions system. Rectify as necessary Check the fuel system. Rectify as necessary Refer to the appropriate service information and check the ignition system. Rectify as necessary
Engine stalls soon after start	Positive crankcase ventilation system blocked/leaking Engine system fault Ignition system fault Intake pipe restricted/blocked Air filter element restricted/blocked Intake pipe disconnected/damaged after the air cleaner Fuel system fault	Check the integrity of the positive crankcase ventilation system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the appropriate service information and check the ignition system. Rectify as necessary Check the intake pipe for restrictions and blockages. Rectify as necessary Check the air filter element for restrictions and blockages. Rectify as necessary Check the intake system for correct installation and damage. Rectify as necessary Check the fuel system. Rectify as necessary
Engine hesitates/poor acceleration	Fuel system fault Injector(s) leaking Intake pipe disconnected/damaged after the air cleaner Engine system fault Accelerator pedal movement restricted (carpet, mats, etc) Ignition system fault Transmission fault	Refer to the appropriate service information and check the fuel system Check the injectors for leaks. Rectify as necessary Check the intake system for correct installation and damage. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check that the accelerator pedal is free from restriction. Rectify as necessary Refer to the appropriate service information and check the ignition system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related DTCs and refer to the relevant DTC index
Engine backfires	Fuel system fault Intake pipe disconnected/damaged after the air cleaner Engine system fault Ignition system fault Variable camshaft timing system stuck active	Check the fuel system. Rectify as necessary Check the intake system for correct installation and damage. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the appropriate service information and check the ignition system. Rectify as necessary Check the operation of the variable camshaft timing system. Rectify as necessary
Engine surges	Fuel system fault Engine system fault Ignition system fault	Check the fuel system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Refer to the appropriate service information and check the ignition system. Rectify as necessary
Engine detonates/knocks	Engine system fault Fuel system fault Intake pipe disconnected/damaged after the air cleaner Variable camshaft timing system stuck active	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the fuel system. Rectify as necessary Check the intake system for correct installation and damage. Rectify as necessary Check the operation of the variable camshaft timing system. Rectify as necessary
No throttle response	Engine system fault	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index
Throttle response poor	Engine system fault Positive crankcase ventilation system blocked/leaking Transmission fault Dynamic stability control event Intake pipe disconnected/damaged after the air cleaner	Using the Jaguar Land Rover approved diagnostic equipment, check the powertrain control module for related DTCs and refer to the relevant DTC index Check the integrity of the positive crankcase ventilation system. Rectify as necessary Using the Jaguar Land Rover approved diagnostic equipment, check the transmission control module for related DTCs and refer to the relevant DTC index No fault - Accelerator pedal response may be temporarily reduced or inhibited when the dynamic stability control is active Check the intake system for correct installation and damage. Rectify as necessary
Fuel gauge reading empty with fuel in the fuel tank	Active fuel level sensor circuit open circuit Passive fuel level sensor circuit open circuit Instrument cluster internal failure	Refer to the appropriate service information and check the active fuel level sensor circuit for open circuit, high resistance Refer to the appropriate service information and check the passive fuel level sensor circuit for open circuit, high resistance Using the manufacturer approved diagnostic system, perform the guided diagnostic routine - Fuel Level Sensor Test
Fuel gauge not reading empty with no fuel in the fuel tank	Jet pump fault or fuel crossover tube blocked or leaking	Using the manufacturer approved diagnostic system, check datalogger signals - Fuel Level Sensor Pump/Active/A" - Fuel Level Sensor Eject/Passive/B". If the right sensor reads empty when the left sensor reads more than empty, check that the jet pump is transferring fuel from the left side to the right side