Pinpoint Test D: Front Seat Forward-Rearward Movement Noisy

WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

D1: COMPARE FRONT SEAT FORWARD-REARWARD MOVEMENT NOISE TO OTHER FRONT SEAT
WARNING: Before work is completed, make the airbag supplemental restraint system safe. For additional information, refer to Standard Workshop Practices article of repair information
1. Compare the front seat forward-rearward movement noise to other front seat
  Is the front seat forward-rearward movement noise excessive when compared to other front seat?
  
  Yes
  
  GO to D2.
  
  No
  
  GO to D3.
D2: COMPARE FRONT SEAT FORWARD-REARWARD MOVEMENT NOISE TO FRONT SEAT IN OTHER VEHICLE
1. Compare the front seat forward-rearward movement noise to front seat in other vehicle
  Is the front seat forward-rearward movement noise excessive when compared to front seat in other vehicle?
  
  Yes
  
  GO to D3.
  
  No
  
  The front seat frame is operating correctly. Submit EPQR with any further query
D3: CHECK FOR DEBRIS OBSTRUCTING SEAT MOVEMENT
1. Check for debris obstructing seat movement
  Is the front seat forward-rearward movement obstructed by debris?
  
  Yes
  
  Remove obstruction and re-check for noisy forward-rearward seat movement
  
  No
  
  GO to D4.
D4: RE-ALIGN FRONT SEAT FRAME
1. Loosen front seat frame fixings
2. Set ignition status to 'ON'
3. Using the front seat switch pack drive the front seat fully forward then fully rearward
4. Tighten front seat frame fixings to the correct torque
5. Re-check for noisy seat movement
  Is the front seat forward-rearward movement still noisy?
  
  Yes
  
  GO to D5.
  
  No
  
  The front seat frame is now operating correctly
D5: CHECK FRONT SEAT FORWARD-REARWARD SEAT MOTOR DRIVE BAR
1. Check front seat drive bar for correct installation and condition
  Is the front seat drive bar correctly installed and in a serviceable condition?
  
  Yes
  
  Replace front seat forward-rearward seat motor. Refer to relevant article of repair information
  
  No
  
  Correctly install front seat forward-rearward seat motor drive bar, or replace if required