Seat Cover Replacement - NAS vehicles
WARNING: This page is about a different car, the 2020 Jaguar XE and 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.
NOTE:
- Reference should be made to the list of documents below before any seat cover is replaced under Jaguar Land Rover warranty
- Warranty Policy and Procedure information
- Leather Seat Cover Finessing Process on the Excellence Academy
- Seat Smoothing Procedure in the repair information
- All seat covers that are replaced should be done using all available repair information. Any damage that has been caused to other components during the seat cover replacement process will not be paid under warranty
- Verify the 1. customer concern
- Visually inspect for obvious signs of damage and system integrity
- If an obvious cause for an observed or reported concern is found, correct the cause (if possible) before proceeding to the next step
- Check the JLR claims submission system for open campaigns. Refer to the corresponding bulletins and SSMs which may be valid for the specific customer complaint and complete the recommendations as required
NOTE:
- Particular care should be taken where there is evidence of soiling or staining on the leather, this should be cleaned immediately. Failure to do this could lead to the stain becoming permanent
- Particular care should be taken to prevent damage from studs, zips and buckles