Symptom Chart

WARNING: This page is about a different car, the 2019 Jaguar XE. However, it is still accessible from the selected car via links, so may be relevant.

SYMPTOM	POSSIBLE CAUSE	ACTION
Charge warning indicator does not illuminate	Instrument cluster fault Gateway Module fault	Using the Jaguar Land Rover Approved Diagnostic Equipment, check the Instrument Cluster (IC) for related DTCs and refer to the relevant DTC index Using the Jaguar Land Rover Approved Diagnostic Equipment, check the Gateway Module (GWM) for related DTCs and refer to the relevant DTC index
Charge warning indicator stays on/battery discharges	Accessory drive belt broken Generator pulley slipping on shaft Generator fault Battery cable fault LIN bus circuit fault Gateway module fault	Check the auxiliary drive belt condition and tension Check that the pulley does not rotate independently of the generator Refer to the appropriate service information and test the generator circuit for short circuit to ground, short circuit to power, open circuit, high resistance Using the Jaguar Land Rover Approved Diagnostic Equipment, check the Gateway Module (GWM) for related DTCs and refer to the relevant DTC index
Battery discharged	Battery monitoring system failure Generator failure Battery failure Quiescent current high	Carry out automated diagnostic routine using manufacturer approved diagnostic system
Generator not charging	Generator failure Pulley loose/failure	Carry out automated diagnostic routine using manufacturer approved diagnostic system Check that the pulley does not rotate independently of the generator
Noise (mechanical)	Accessory drive belt slipping Generator fault	Check the auxiliary drive belt condition and tension Remove the auxiliary drive belt and check that the generator rotates freely