Symptom Charts: Functional

WARNING: This page is about a different car, the 2011 Jaguar XKR, 2011 Jaguar XK, 2010 Jaguar XKR, and 2010 Jaguar XK. However, it is still accessible from the selected car via links, so may be relevant.

Symptom	Possible Causes	Action
Steering wheel misalignment	Steering not correctly centred	CHECK the steering alignment. Refer to Specifications information.
Excessive free play at steering wheel (refer to the Steering Linkage Inspection and Backlash (Free play) Check in this section)	Steering wheel loose	CHECK and TIGHTEN the steering wheel retaining bolt as necessary. Refer to Steering Wheel information.
	Excess play in the steering linkage	INSTALL new components as necessary
	Steering gear not correctly adjusted (causing excessive backlash)	CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty INSTALL a new steering gear as necessary. Refer to Steering Gear information.
	Lower steering column universal joint pinch bolts loose	CHECK and TIGHTEN the lower steering column pinch bolts as necessary. Refer to Specifications information.
	Excessive wear in steering column universal joints	INSTALL a new steering column or steering column lower shaft as necessary. Refer to Steering Column and Refer to Steering Column Lower Shaft information.
	Steering gear mounting bolts loose or damaged	CHECK/TIGHTEN and INSTALL new steering gear mounting bolts as necessary. Refer to Specifications information.
	Wear in steering gear tie-rod end ball joints	INSTALL new tie-rod ends as necessary. Refer to Tie Rod End information.
	NOTE: Inner ball joint wear is rare. The steering gear installed to all Jaguar vehicles has a spring loaded pinion to ensure the correct level of engagement between the rack and pinion. This play is optimized with the steering gear in the central position and should not be confused with inner ball joint wear. Check for vertical motion in the inner ball joint with the steering gear in the central position. Wear in steering gear inner ball joints	INSTALL new steering gear as necessary. Refer to Steering Gear information.
	Wear in suspension ball joints/bushings	INSTALL new components as necessary
Veer under braking	Steering gear not correctly adjusted	CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty INSTALL a new steering gear as necessary. Refer to Steering Gear information.
	Contamination of brake pads and discs	RECTIFY the source of the contamination and INSTALL new brake pads and discs as necessary. Refer to Brake Disc - Vehicles With: Standard Brakes information. Refer to Brake Disc - Vehicles With: High Performance Brakes information. Refer to Brake Pads - Vehicles With: Standard Brakes information. Refer to Brake Pads - Vehicles With: High Performance Brakes information.
	Seized front brake caliper slide pins or piston Damaged brake discs	RECTIFY sticking slide pins and INSTALL new calipers as necessary. Refer to Brake Caliper - Vehicles With: Standard Brakes information. Refer to Brake Caliper - Vehicles With: High Performance Brakes information. INSTALL new brake discs as necessary. Refer to Brake Disc - Vehicles With: Standard Brakes information. Refer to Brake Disc - Vehicles With: High Performance Brakes information.
Vehicle pulls to one side when driving on a level surface	Uneven tire wear Incorrect tire pressure	For further information on diagnosis of uneven tire wear. Refer to Suspension System information. ADJUST tire pressures. Refer to Specifications information.
	Incorrect geometry adjustment	NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference ADJUST as necessary. Refer to Specifications information.
	Vehicle is unevenly loaded or overloaded	Notify the customer of incorrect vehicle loading
	Steering gear is not correctly adjusted	CAUTION: DO NOT attempt to adjust the steering gear yoke. Failure to follow this instruction will invalidate the steering gear warranty INSTALL a new steering gear as necessary. Refer to Steering Gear information.
	Loose, damaged or worn front suspension components	TIGHTEN and INSTALL new front suspension components as necessary. Refer to Specifications information.
	Loose, damaged or worn rear suspension components	TIGHTEN and INSTALL new rear suspension components as necessary. Refer to Specifications information.
	Incorrect brake operation	For further information on diagnosis of the brake system. Refer to Brake System information.
	Incorrect underbody alignment	SET underbody alignment referring to the Removal and Installation procedures for instruction. Refer to Front Subframe information. Refer to Rear Subframe information.
Vehicle wanders from side to side when driven straight ahead and the steering wheel is held in a firm position	Incorrect tire pressure or tire size	CHECK and ADJUST the tire pressure. Refer to Specifications information. INSTALL a new tire as necessary. Refer to Wheel and Tire information.
	Vehicle is unevenly or excessively loaded	Notify the customer of incorrect vehicle loading
	Incorrect toe adjustment	ADJUST as necessary. Refer to Specifications information. Refer to Front Toe Adjustment information.
	Loose or worn steering gear tie-rod end(s)	TIGHTEN and INSTALL a new tie-rod end as necessary. Refer to Specifications and Refer to Tie Rod End information.
	Loose or worn suspension ball joint(s)	TIGHTEN and INSTALL a new suspension ball joint assembly as necessary. Refer to Specifications and Refer to Wheel Knuckle information.
	Steering column universal joint pinch bolt loose	TIGHTEN the steering column universal joint pinch bolt to the correct torque. Refer to Specifications information.
	Loose or worn rear suspension components	TIGHTEN and INSTALL new rear suspension components as necessary. Refer to Specifications information.
Poor self center action of the steering	Incorrect tire pressure, size or type	CHECK/ADJUST the tire pressure and INSTALL correct tire as necessary. Refer to Specifications and Refer to Wheel and Tire information.
	Incorrect geometry adjustment	NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference ADJUST as necessary. Refer to Specifications information.
	Steering column/steering column lower shaft interference	CHECK the steering column and steering column lower shaft are free from interference from the engine harness, sound proofing and floor covering
	Steering column shroud fouling on the steering wheel	Correctly INSTALL/ALIGN as necessary
	Steering column universal joints binding or stiff	INSTALL a new upper or lower steering column as necessary. Refer to Steering Column and Refer to Steering Column Lower Shaft information.
	Steering column lower shaft floor seal incorrectly installed, binding or damaged	Correctly INSTALL and INSTALL new lower shaft as necessary. Refer to Steering Column Lower Shaft information.
	Binding or damaged steering gear tie-rod(s)	INSTALL a new tie-rod end as necessary. Refer to Tie Rod End information.
	Loose, damaged or worn front suspension components	TIGHTEN and INSTALL new front suspension components as necessary. Refer to Specifications information.
Excessive steering efforts required during low speed/rapid manoeuvring and/or during parking manoeuvres	Low power steering fluid	CHECK and RECTIFY any fluid leakage. See Steering System . Fill to correct level
	Damaged Front End Accessory Drive (FEAD) belt tensioner	INSTALL a new FEAD belt tensioner. Refer to Accessory Drive Belt Tensioner (V8 N/A 5.0L Petrol) information.
	Power steering hose or fluid cooler restriction	CHECK hoses and cooler for restriction/damage and INSTALL new components as necessary. Refer to Power Steering Fluid Cooler - Vehicles Without: Supercharger information.
	Fluid aeration	BLEED the system. See Power Steering System Bleeding .
	Steering transducer not closed - no feed voltage or cable fault	Refer to the electrical circuit diagrams and test steering transducer circuit
	NOTE: REFER to the power steering pressure check in this section. Power steering fluid delivery pressure or flow too low Internal steering gear leakage	INSTALL a new power steering pump or steering gear as necessary. Refer to Power Steering Pump - Vehicles Without: Supercharger information. Refer to Steering Gear information.
Steering operation is very heavy when VEHICLE IS IN MOTION AT LOW SPEED, but when stationary manoeuvring is NORMAL	Steering transducer open early	Refer to the electrical circuit diagrams and test steering transducer circuit
	Speedometer signal error	Check for vehicle speed related DTCs and refer to the relevant DTC Index
Steering operation is very light when VEHICLE IN MOTION AT HIGHER SPEED, but when stationary manoeuvring is NORMAL	Steering transducer not open, (no power steering fluid flow)	Refer to the electrical circuit diagrams and test steering transducer circuit
	Speedometer signal error	Check for vehicle speed related DTCs and refer to the relevant DTC Index
	Power steering fluid low pressure pipe/hose restricted flow	CHECK for kinking or blockage of pipe/hose Ensure CORRECT INSTALLATION and INSTALL a new power steering fluid low pressure pipe/hose as necessary
	Fluid reservoir filter blocked	INSTALL a new reservoir, refill with fluid and bleed the system. Refer to Power Steering Fluid Reservoir - Vehicles Without: Supercharger information. See Power Steering System Bleeding .
Steering operation is heavy in one direction	Lower steering column interference	CHECK the steering column is free from interference from the engine harness, sound proofing or the floor covering
	Incorrect steering geometry	NOTE: Dealerships must keep a copy of the BEFORE and AFTER geometry figures with job card for future reference. CHECK the front wheel alignment. Refer to Specifications information.
	Faulty rotary valve/seal	NOTE: Refer to the power steering pressure check in this section If the power steering system pressure is low but the power steering pump maximum output pressure is correct INSTALL a new steering gear. Refer to Steering Gear information.
	Tire fouling on the wheel arch liner or suspension components	CHECK for correct installation or damage to wheel arch liner and suspension components. Correctly INSTALL and INSTALL new components as necessary CHECK tire for correct size, type and pressure
	Damaged steering gear cylinder feed pipe	INSTALL new components as necessary
Steering operation is heavy in both directions	Low power steering fluid	CHECK and RECTIFY any fluid leaks. Refer to the fluid leakage symptom charts in this section Fill power steering system to correct level
	Faulty rotary valve/seal	NOTE: Refer to the power steering pressure check in this section If the power steering system pressure is low but the power steering pump maximum output pressure is correct, INSTALL a new steering gear. Refer to Steering Gear information.
	NOTE: Refer to the power steering pressure check in this section Power steering fluid delivery pressure or flow too low Internal steering gear leakage	INSTALL a new power steering pump or steering gear as necessary. Refer to Power Steering Pump - Vehicles Without: Supercharger information. Refer to Steering Gear information.
	Fluid loss at the power steering pump shaft seal	INSTALL a new power steering pump as necessary. Refer to Power Steering Pump - Vehicles Without: Supercharger information.
	Steering column universal joints binding or stiff	INSTALL a new upper or lower steering column as necessary. Refer to Steering Column and Refer to Steering Column Lower Shaft information.
	Seized front ball joints	INSTALL new components as necessary. Refer to Wheel Knuckle information. Refer to Refer to Upper Arm LH information. Refer to Upper Arm RH information.
	Seized or worn steering gear	INSTALL new steering gear as necessary. Refer to Steering Gear information.
Steering operation varies from heavy to light when driving at constant speed	Lower steering column interference	CHECK the steering column is free from interference from the engine harness, sound proofing and floor covering
	Incorrect speedometer signal	Check for vehicle speed related DTCs and refer to the relevant DTC Index
	Steering transducer circuit fault	Refer to the electrical circuit diagrams and test steering transducer circuit
	Steering column universal joint binding or stiff	INSTALL a new upper or lower steering column as necessary. Refer to Steering Column and Refer to Steering Column Lower Shaft information.
Uncharacteristic effort/speed relationship	Steering transducer circuit fault	Refer to the electrical circuit diagrams and test steering transducer circuit
Excessive kick-back through steering wheel	Incorrect tire pressure, size or type	CHECK/ADJUST the tire pressure and INSTALL correct tire as necessary. Refer to Specifications and Refer to Wheel and Tire information.
	NOTE: Inner ball joint wear is rare. The steering gear installed to all Jaguar vehicles have a spring loaded pinion to ensure the correct level of engagement between the rack and pinion. This play is optimized with the steering gear in the central position and should not be confused with inner ball joint wear. Check for vertical motion in the inner ball joint with the steering gear in the central position. Badly worn steering gear/linkage	INSTALL new steering gear and tie-rod ends as necessary. Refer to Steering Gear information. Refer to Tie Rod End information.
	Loose or worn front suspension components/bushings	TIGHTEN and INSTALL new front suspension components as necessary. Refer to Specifications information.
Column will not adjust Column will not move to memory position	Electrical/electronic failure	CHECK column adjust switch datalogger signal using the manufacturer approved diagnostic system CHECK fuses/relays Check instrument cluster for column movement/memory related DTCs and refer to DTC Index. Refer to Instrument Cluster information. If DTCs B1C3314, B1C3514 are stored, and the column inches when the switch is activated and there is no memory recall function, there will be an existing fault with the circuit, if the column function is OK the fault is intermittent If DTCs B1C3277, B1C3477 are stored, these should be ignored in this case CHECK condition of wiring and connectors CHECK column calibration. The BAR code information is located in the right hand luggage compartment floor area below the carpet CHECK seat control memory module
	Motor locked/jammed	CHECK to see if mechanism has reached hard end stops Free mechanism Replace motor with appropriate service kit
Column easy entry/exit does not function	Electrical/electronic failure	Turn column adjust switch to AUTO position, check that 'Column Adjust AUTO' text is displayed in the instrument cluster message center CHECK column adjust switch datalogger signal using the manufacturer approved diagnostic system CHECK fuses/relays Check instrument cluster for column movement/memory related DTCs and refer to DTC Index. Refer to Instrument Cluster information. If DTCs B1C3314, B1C3514 are stored, and the column inches when the switch is activated and there is no memory recall function, there will be an existing fault with the circuit, if the column function is OK the fault is intermittent If DTCs B1C3277, B1C3477 are stored, these should be ignored in this case CHECK condition of wiring and connectors CHECK column calibration. The BAR code information is located in the right hand luggage compartment floor area below the carpet CHECK seat control memory module for DTCs and refer to DTC Index
When driver memory recall requested from driver switch pack - Column and exterior mirrors DO NOT move to memory position - Driver seat DOES move to memory position	Driver seat has passenger seat module installed	Install the correct module to the driver seat
When passenger memory recall requested from passenger switch pack - Column, exterior mirrors and passenger seat ALL move to memory position	Passenger seat has driver seat module installed	Install the correct module to the passenger seat
Electromechanical Steering column lock will not operate	Internal lock failure	Refer to the electrical circuit diagrams and test steering column lock circuit Install a new steering column lock as necessary