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Inspection And Verification

  1. Verify the customer's concerns by operating the vehicle to duplicate the condition.
  2. Visually inspect the vehicle to determine any obvious cause(s) of the concern(s).
  3. If the inspection reveals obvious causes that can be readily identified, repair as necessary.
  4. If the concern(s) remains after the inspection, determine the symptom(s) and refer to the SYMPTOM CHART .
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