| The engine does not crank (starter motor does not turn) |
- Battery/charging system fault
- Engine system fault
- Transmission fault
- Transmission control switch not set to Park or Neutral
- Smart key not present/recognised
- Starter relay fault
- Starter motor circuit short circuit to ground, open circuit, high resistance
- Starter motor solenoid circuit short circuit to ground, open circuit, high resistance
- Starter motor ground circuit open circuit, high resistance
- Engine seized
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- Refer to the relevant service information and test the battery and charging system
- Using the manufacturer approved diagnostic system, check the engine control module for related DTCs and refer to the relevant DTC index
- Using the manufacturer approved diagnostic system, check the transmission control module for related DTCs and refer to the relevant DTC index
- Set the transmission control switch to Park or Neutral and retest
- Check that the smart key is present and recognised
- Check the operation of the starter relay
- Refer to the electrical circuit diagrams and check the starter motor circuit for short circuit to ground, open circuit, high resistance
- Refer to the electrical circuit diagrams and check the starter motor solenoid circuit for short circuit to ground, open circuit, high resistance Refer to the electrical circuit diagrams and check the starter motor ground circuit for open circuit, high resistance
- Check that the engine turns freely
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| The engine does not crank (starter motor does turn) |
- Starter motor incorrectly installed
- Starter motor internal failure
- Flywheel/drive plate ring gear damaged
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- Check the installation of the starter motor
- Check the operation of the starter motor
- Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc
|
| Engine cranks too slowly |
- Battery/charging system fault
- Starter motor circuit open circuit, high resistance
- Starter motor ground circuit open circuit, high resistance
- Starter motor internal failure
- Engine oil grade incorrect
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- Refer to the relevant service information and test the battery and charging system
- Refer to the electrical circuit diagrams and check the starter motor circuit for open circuit, high resistance
- Refer to the electrical circuit diagrams and check the starter motor ground circuit for open circuit, high resistance
- Check the operation of the starter motor
- Check the engine oil grade
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| Engine cranks too fast |
- Timing chain failure
- Low engine compression
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- Check the integrity of the timing chain
- Refer to the relevant service information and test the engine cylinder compressions
|
| Starter motor excessively noisy |
- Starter motor incorrectly installed
- Starter motor internal failure
- Flywheel/drive plate ring gear damaged
|
- Check the installation of the starter motor
- Check the operation of the starter motor
- Check the flywheel/drive plate ring gear teeth for damage, foreign objects, etc
|
| ECO (stop/start) system inoperative |
- ECO system inhibited
- ECO system fault
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NOTE:
"ECO STOP/START FAULT" will be displayed in the instrument cluster message centre when the system is inoperative due to a fault.
- Refer to the ECO SYSTEM INHIBITS table for possible inhibit conditions
- ECO system inhibited due to owner error: Explain/demonstrate the ECO system operation to the owner
- ECO system inhibited due to battery condition: Using the manufacturer approved diagnostic system, perform the Power Supply Service Mode Diagnostic routine
- Using the manufacturer approved diagnostic system, check the engine control module for related DTCs and refer to the relevant DTC index
- Automatic/ECO stop/start system inhibited due to a DTC clear performed and a drive cycle not completed: Road test the vehicle between 48-80 km/h (30-50 mph) for 2 to 3 minutes, allow the engine to idle, auto stop/start will now activate
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