Symptoms - Radio, Stereo, and Compact Disc

SYMPTOMS

IMPORTANT: The following steps must be completed before using the Symptom tables.

1. Perform the Diagnostic System Check - Vehicle before using the Symptom Tables in order to verify that all of the following are true:
- There are no DTCs set.
- The control modules can communicate via the serial data link. Initial Inspection
2. Review the system operation in order to familiarize yourself with the system functions. Refer to Radio/Audio System Description and Operation.

Visual/Physical Inspection
- Inspect for aftermarket devices which could affect the operation of the Entertainment System.
- Inspect for easily accessible or visible system components for obvious damage or conditions which could cause the symptom.

Intermittent
Faulty electrical connections or wiring may be the cause of intermittent conditions.

Symptom List
Refer to a symptom diagnostic procedure from the following list in order to diagnose the symptom:
- Audio System Troubleshooting Hints Audio System Troubleshooting Hints
- Radio Poor Reception Radio Poor Reception
- Digital Radio Poor or No Reception Digital Radio Poor or No Reception
- Radio Displays LOC, LOCKED, or CODE Radio Displays CLN or CLEAN
- Radio Displays CLN or CLEAN Radio Displays CLN or CLEAN
- Radio Displays CAL or CAL ERR Radio Displays CAL or CAL ERR
- Tape Player Weak, Slow, or Garbled Output Tape Player Weak, Slow, or Garbled Output
- Steering Wheel Controls Inoperative Steering Wheel Controls Inoperative
- Reduced Volume - One or More Speakers Reduced Volume - One or More Speakers
- Speakers Inoperative - One or More Speakers Inoperative - One or More
- Voice Recorder Inoperative Voice Recorder Inoperative
- Radio Audio Inoperative at Rear Seat Audio (RSA) Control Radio Audio Inoperative at Rear Seat Audio (RSA) Control