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Home >> Infiniti >> 2018 >> Q70 5.6 Luxe, RWD >> Repair and Diagnosis >> Body & Frame >> Exterior Body Panels >> Door Lock (Except Hybrid) >> Symptom Diagnosis >> All Doors Do Not Lock/Unlock Or Trunk/Back Door Do Not Open With Request Switch >> Diagnosis Procedure

Diagnosis Procedure

  1. CHECK INTELLIGENT KEY SYSTEM SYMPTOM TABLE 

    Check Intelligent Key system symptom table.

    Refer to Diagnosis Procedure .

    GO TO 2.

  2. PERFORM SELF-DIAGNOSIS RESULT 

    Select "Self Diagnostic Result" mode of "BCM", and check if DTC is detected.

    Is DTC detected?

    YES

    Perform the trouble diagnosis for detected DTC.

    NO

    GO TO 3.

  3. CHECK OUTSIDE KEY ANTENNA 

    Use SIGNAL TECH II to check each outside key antenna. For the inspection method and how to use SIGNAL TECH II, refer to "NISSAN/INFINITI SIGNAL TECH II USER GUIDE".

    Is the inspection result normal?

    YES

    GO TO 4.

    NO

    GO TO 5.

  4. CHECK INTELLIGENT KEY OUTPUT SIGNAL 

    Use SIGNAL TECH II to check Intelligent Key outside signal. For the inspection method and how to use SIGNAL TECH II, refer to "NISSAN/INFINITI SIGNAL TECH II USER GUIDE".

    Is the inspection result normal?

    YES

    GO TO 6.

    NO

    Replace the malfunctioning outside key antenna.

  5. CHECK DOOR REQUEST SWITCH 

    Check door request switch. Refer to Component Function Check .

    Is the inspection result normal?

    YES

    GO TO 6.

    NO

    Repair or replace the malfunctioning parts.

  6. REPLACE BCM 
    1. Replace BCM. Refer to Removal and Installation .
    2. Check operation after replacement.

    Is the inspection result normal?

    YES

    INSPECTION END

    NO

    Check intermittent incident. Refer to Intermittent Incident .