Work Procedure
- TURN TCU OFF
CONSULT Work support
- Select TCU ACTIVATE SETTING, then Start.
- Select Start, then select Off to turn OFF the TCU.
- Select End to return to the Work support Test Item screen.
- Select TCU ACTIVATE SETTING, then Start.
- Select Start, and confirm that Off is displayed in the Current status field.
- Select End to return to the Work support Test Item screen.
GO TO STEP 2 .
- SAVE VIN DATANOTE:
If the VIN data cannot be saved, it will have to be entered manually later in this procedure.
CONSULT Work support
- Select SAVE VIN DATA, then Start.
- Select Start to save the VIN data.
- Select End to return to the Work support Test Item screen.
GO TO STEP 3 .
- REMOVE TCU
Remove the TCU. Refer to REMOVAL AND INSTALLATION .
GO TO STEP 4 .
- RECORD TCU PART LABEL INFORMATIONNOTE:
Steps 4 and 5 must be performed after the original TCU has been removed from the vehicle and before the replacement TCU is installed.
Collect, record and have the following information ready:
- VIN.
- International Mobile Equipment Identity (IMEI) number of the original TCU. Located on the TCU part label.
- International Mobile Equipment Identity (IMEI) number of the replacement TCU. Located on the TCU part label.
- Serial number of the replacement TCU. Located on the TCU part label.
GO TO STEP 5 .
- CONTACT INFINITI CONNECTION CALL CENTERNOTE:
This step must be performed to activate the replacement TCU. If this step is not performed, the TCU will not be able to communicate with the INFINITI CONNECTION Data Center.
Call the INFINITI CONNECTION Call Center at 1-800-334-7858, press "4" and listen for additional applicable INFINITI retailer prompts. You will be asked for your name, retailer name, and the information collected in step 4. The call agent will deactivate the original TCU and activate the replacement TCU.
GO TO STEP 6 .
- INSTALL TCU
Install the TCU. Refer to REMOVAL AND INSTALLATION .
GO TO STEP 7 .
- VIN DATA
Was the VIN data saved during step 2?
YES
GO TO STEP 8.
NO
GO TO 9.
- WRITE VIN DATA
CONSULT Work support
- Select WRITE VIN DATA, then Start.
- Select Start.
- After the data writing has been completed, select End to return to the Work support Test Item screen.
GO TO STEP 10 .
- MANUALLY ENTER VIN DATA
CONSULT Work support
- Select VIN REGISTRATION.
- Enter the VIN number in the VIN (1ST TIME) field.
- Enter the VIN number in the VIN (2ND TIME) field.
- Select Start.
- After the VIN registration has been completed, select End to return to the Work support Test Item screen.
GO TO STEP 10 .
- TURN TCU ON
CONSULT Work support
- Select TCU ACTIVATE SETTING, then Start.
- Select Start, then select On to turn ON the TCU.
- Select End to return to the Work support Test Item screen.
- Select TCU ACTIVATE SETTING, then Start.
- Select Start, and confirm that On is displayed in the Current status field.
WORK END.