Related To Audio

Symptoms	Check items	Probable malfunction location
The disk cannot be removed.	AV control unit	Malfunction in AV control unit. Refer to "ON BOARD DIAGNOSIS FUNCTION ".
No sound comes out or the level of the sound is low.	No sound from all speakers.	Speaker circuit shorted to ground. Refer to "WIRING DIAGRAM ". Bose amp. ON signal circuit malfunction. Refer to "DIAGNOSIS PROCEDURE ". Bose speaker amp. power supply and ground circuits malfunction. Refer to "BOSE AMP.: DIAGNOSIS PROCEDURE ".
No sound comes out or the level of the sound is low.	Only a certain speaker (front door speaker LH, front door speaker RH, front tweeter LH, front tweeter RH, instrument panel tweeter LH, instrument panel tweeter RH, center speaker, rear door speaker LH, rear door speaker RH, rear door tweeter LH, rear door tweeter RH, rear side speaker LH, rear side speaker RH, subwoofer) does not output sound.	Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and Bose speaker amp. Refer to: "DIAGNOSIS PROCEDURE " (front door speaker). "DIAGNOSIS PROCEDURE " (front tweeter). "DIAGNOSIS PROCEDURE " (instrument panel tweeter). "DIAGNOSIS PROCEDURE " (center speaker). "DIAGNOSIS PROCEDURE " (rear door speaker). "DIAGNOSIS PROCEDURE " (rear door tweeter). "DIAGNOSIS PROCEDURE " (rear side speaker). "DIAGNOSIS PROCEDURE " (subwoofer). Sound signal circuit malfunction between Bose speaker amp. and speaker. Refer to: "DIAGNOSIS PROCEDURE " (front door speaker). "DIAGNOSIS PROCEDURE " (front tweeter). "DIAGNOSIS PROCEDURE " (instrument panel tweeter). "DIAGNOSIS PROCEDURE " (center speaker). "DIAGNOSIS PROCEDURE " (rear door speaker). "DIAGNOSIS PROCEDURE " (rear door tweeter). "DIAGNOSIS PROCEDURE " (rear side speaker). "DIAGNOSIS PROCEDURE " (subwoofer). Malfunction in speaker. Refer to: "REMOVAL AND INSTALLATION " (front door speaker). "REMOVAL AND INSTALLATION " (front tweeter). "REMOVAL AND INSTALLATION " (instrument panel tweeter). "REMOVAL AND INSTALLATION " (center speaker). "REMOVAL AND INSTALLATION " (rear door speaker). "REMOVAL AND INSTALLATION " (rear door tweeter). "REMOVAL AND INSTALLATION " (rear side speaker). "REMOVAL AND INSTALLATION " (subwoofer). Malfunction in AV control unit. Refer to "ON BOARD DIAGNOSIS FUNCTION ". Malfunction in Bose speaker amp. Replace Bose speaker amp. Refer to "REMOVAL AND INSTALLATION ".
Noise is mixed with audio.	Noise comes out from all speakers.	Malfunction in AV control unit. Refer to "ON BOARD DIAGNOSIS FUNCTION ". Malfunction in Bose speaker amp. Replace Bose speaker amp. Refer to "REMOVAL AND INSTALLATION ".
	Noise comes out only from a certain speaker (front door speaker LH, front door speaker RH, front tweeter LH, front tweeter RH, instrument panel tweeter LH, instrument panel tweeter RH, center speaker, rear door speaker LH, rear door speaker RH, rear door tweeter LH, rear door tweeter RH, rear side speaker LH, rear side speaker RH, subwoofer).	Poor connector connection of speaker. Sound signal circuit malfunction between AV control unit and Bose speaker amp. Refer to: "DIAGNOSIS PROCEDURE " (front door speaker). "DIAGNOSIS PROCEDURE " (front tweeter). "DIAGNOSIS PROCEDURE " (instrument panel tweeter). "DIAGNOSIS PROCEDURE " (center speaker). "DIAGNOSIS PROCEDURE " (rear door speaker). "DIAGNOSIS PROCEDURE " (rear door tweeter). "DIAGNOSIS PROCEDURE " (rear side speaker). "DIAGNOSIS PROCEDURE " (subwoofer). Sound signal circuit malfunction between Bose speaker amp. and speaker. Refer to: "DIAGNOSIS PROCEDURE " (front door speaker). "DIAGNOSIS PROCEDURE " (front tweeter). "DIAGNOSIS PROCEDURE " (instrument panel tweeter). "DIAGNOSIS PROCEDURE " (center speaker). "DIAGNOSIS PROCEDURE " (rear door speaker). "DIAGNOSIS PROCEDURE " (rear door tweeter). "DIAGNOSIS PROCEDURE " (rear side speaker). "DIAGNOSIS PROCEDURE " (subwoofer). Malfunction in speaker. Poor Installation of speaker (e.g. backlash and looseness). Refer to: "REMOVAL AND INSTALLATION " (front door speaker). "REMOVAL AND INSTALLATION " (front tweeter). "REMOVAL AND INSTALLATION " (instrument panel tweeter). "REMOVAL AND INSTALLATION " (center speaker). "REMOVAL AND INSTALLATION " (rear door speaker). "REMOVAL AND INSTALLATION " (rear door tweeter). "REMOVAL AND INSTALLATION " (rear side speaker). "REMOVAL AND INSTALLATION " (subwoofer). Malfunction in AV control unit. Refer to "ON BOARD DIAGNOSIS FUNCTION ". Malfunction in Bose speaker amp. Replace Bose speaker amp. Refer to "REMOVAL AND INSTALLATION ".
	Noise is mixed with radio only (when the vehicle hits a bump or while driving over bad roads)	Poor connector connection of antenna or antenna feeder. Refer to "LOCATION OF ANTENNAS ".
No radio reception or poor reception.	Other audio sounds are normal. Any radio station cannot be received or poor reception is caused even after moving to a service area with good reception (e.g. a place with clear view and no obstacles generating external noises).	Antenna amp. ON signal circuit malfunction. Refer to "DIAGNOSIS PROCEDURE ". Poor connector connection of antenna or antenna feeder. Refer to "LOCATION OF ANTENNAS ".
No satellite radio reception.	There is malfunction in the CONSULT self diagnosis result. Refer to "CONSULT FUNCTION ".	Malfunction in antenna, antenna feeder or AV control unit. Perform DTC diagnosis. Refer to "CONSULT FUNCTION ". Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. Refer to "LOCATION OF ANTENNAS ".
No satellite radio reception.	There is no malfunction in the CONSULT self diagnosis result. Refer to "CONSULT FUNCTION ".	Poor continuity in antenna feeder. Poor connector connection of antenna or antenna feeder. Loose satellite radio antenna mounting nut. Refer to "LOCATION OF ANTENNAS ".
Buzz/rattle sound from speaker	The majority of buzz/rattle sounds are not indicative of an issue with the speaker, usually something nearby the speaker is causing the buzz/rattle.	Refer to SQUEAK AND RATTLE TROUBLE DIAGNOSES in the appropriate interior trim article.