Suspension System - General Information (HEV): Troubleshooting

Symptom	Possible cause	Remedy
Hard steering	Improper front wheel alignment	Correct
	Excessive turning resistance of lower arm ball joint	Replace
	Low tire pressure	Adjust
	No power assist	Repair and replace
Poor return of steering wheel to center	Improper front wheel alignment	Correct
Poor or rough ride	Improper front wheel alignment	Correct
	Malfunctioning shock absorber	Repair or replace
	Broken or worn stabilizer	Replace
	Broken or worn coil spring	Replace
	Worn lower arm bushing	Replace the lower arm assembly
Abnormal tire wear	Improper front wheel alignment	Correct
	Improper tire pressure	Adjust or replace
	Malfunctioning shock absorber	Replace
Wandering	Improper front wheel alignment	Correct
	Poor turning resistance of lower arm ball joint	Repair
	Loose or worn lower arm bushing	Retighten or replace
Vehicle pulls to one side	Improper front wheel alignment	Correct
	Excessive turning resistance of lower arm ball joint	Replace
	Broken or worn coil spring	Replace
	Bent lower arm	Repair
Steering wheel shimmy	Improper front wheel alignment	Correct
	Poor turning resistance of lower arm ball joint	Replace
	Broken or worn stabilizer	Replace
	Worn lower arm bushing	Replace
	Malfunctioning shock absorber	Replace
	Broken or worn coil spring	Replace
Bottoming	Broken or worn coil spring	Replace
	Malfunctioning shock absorber	Replace

Wheel/tire noise, vibration and harshness concerns are directly related to vehicle speed and are not generally affected by acceleration, coasting or decelerating. Also, out-of-balance wheel and tires can vibrate at more than one speed. A vibration that is affected by the engine RPM, or is eliminated by placing the transmission in Neutral is not related to the tire and wheel. As a general rule, tire and wheel vibrations felt in the steering wheel are related to the front tire and wheel assemblies. Vibrations felt in the seat or floor are related to the rear tire and wheel assemblies. This can initially isolate a concern to the front or rear.

Careful attention must be paid to the tire and wheels. There are several symptoms that can be caused by damaged or worn tire and wheels. Perform a careful visual inspection of the tires and wheel assemblies. Spin the tires slowly and watch for signs of lateral or radial runout. Refer to the tire wear chart below to determine the tire wear conditions and actions

TIRE WEAR CHART

Wheel and tire diagnosis
Rapid wear at the center	Rapid wear at both shoulders	Wear at one shoulder
Courtesy of HYUNDAI MOTOR AMERICA	Courtesy of HYUNDAI MOTOR AMERICA	Courtesy of HYUNDAI MOTOR AMERICA
Center-tread down to fabric due to excessive over inflated tires Lack of rotation Excessive toe on drive wheels Heavy acceleration on drive	Under-inflated tires Worn suspension components Excessive cornering speeds Lack of rotation	Toe adjustment out of specification Camber out of specification Damaged strut Damaged lower arm
Partial wear	Feathered edge	Wear pattern
Courtesy of HYUNDAI MOTOR AMERICA	Courtesy of HYUNDAI MOTOR AMERICA	Courtesy of HYUNDAI MOTOR AMERICA
Caused by irregular burrs on brake drums	Toe adjustment out of specification Damaged or worn tie rods Damaged knuckle	Excessive toe on non-drive wheels Lack of rotation