Diagnostic Aids
WARNING: This page does not describe the selected car, but rather 8 other vehicles, including the 2008 GMC Yukon XL, 2008 GMC Yukon, 2008 Chevrolet Tahoe, 2008 Chevrolet Suburban, and 2008 Chevrolet Avalanche. However, it is still accessible from the selected car via links, so may be relevant.
This symptom may be an indication that an incorrect radio is installed in the vehicle, or that the radio was replaced without reprogramming with the new information.