Struts or Shock Absorbers On-Vehicle Testing

Step	Action	Yes	No
1	Did you review the General Description and perform the necessary inspections?	Go to Step 2	Go to Symptoms - Suspension General Diagnosis
2	Verify that the customer's concern is present. Does the vehicle operate normally?	System OK	Go to Step 3
3	IMPORTANT: A light film of oil on the top portion of the shock reservoir is normal. Inspect each shock absorber for external fluid leakage.Is a strut or shock absorber leaking?	Go to Step 5	Go to Step 4
4	Use your hands in order to lift up and push down each corner of the vehicle 3 times. Remove your hands from the vehicle. Locate a shock or strut that exceeds 2 cycles. Did you locate shock or strut that exceeds 2 cycles?	Go to Step 5	Go to Step 6
5	IMPORTANT: Inspect the vehicle trim height in order to correct any possible causes of shock/strut failures. Refer to Trim Height Inspection Procedure . Replace the shock absorber. Refer to Shock Absorber Replacement in Front Suspension or Shock Absorber Replacement in Rear Suspension.Did you complete the repair?	Go to Step 6	-
6	Operate the vehicle in order to verify the repair. Did you correct the condition?	System OK	Go to Step 3