Body Electrical Troubleshooting - B-CAN System Diagnosis Test Mode A - Initial Communication and DTC Checks

Check the PCM for DTCs and troubleshoot the PCM or F-CAN loss of communication errors first, then do this diagnosis if the symptom is related to the B-CAN system.

1. Compare the symptom with this list of B-CAN related systems:

• Gauge control module
• Exterior lights
• Turn signals
• Entry light control
• Interior lights
• Safety indicators
• Horns (security and panic)
• Reminder chimes (seat belt, lights-on, and parking brake)
• Power window/panoramic glass roof timer
• Wiper/Washer
• Security
• Keyless entry
• Power door locks
• Dashlights brightness
• Immobilizer
• Daytime running lights
• Driving position memory system (DPMS)
• Keyless access control
• Climate control
• Ventilated seat
• Seat heater
• Audio and visual system
• Telematics system
• Blind spot information (BSI) system
• Multi view camera system (MVCS)
• Head up display
• Power tailgate
• Wireless charger

• If the symptom is related to the B-CAN, go to step 2.
• If the symptom is not related to the B-CAN, go to the system symptom troubleshooting.

2. Connect the HDS to the DLC .

3. From the BODY ELECTRICAL SYSTEM SELECT menu, select B-CAN CONTROL UNITS INFORMATION, and then select CHECK CONNECTED CONTROL UNITS listed to see if the following control units are communicating with the HDS.

• Body control module
• Gauge control module
• Climate control unit
• Automatic lighting control unit-sensor
• Driver's door control unit
• Power seat control unit
• Relay control module
• Front seat heater control unit
• Ventilated seat control unit
• Second row seat heater control unit
• Audio unit
• Wireless charger
• Telematics control unit
• Left side BSI radar unit
• Right side BSI radar unit
• Multi view camera unit
• Head up display
• Left front lighting control unit
• Right front lighting control unit
• Power tailgate control unit

NOTE: 

• If a unit is communicating with the HDS, "DETECT" is displayed.
• If a unit is not communicating or the vehicle is not equipped, "NOT AVAILABLE" is displayed.
• The HDS only checks the status one time when BODY ELECTRICAL is selected. To recheck the status after repair, reboot the HDS.

• If all control units are communicating with the HDS, go to step 4.
• If any of the control units are not communicating, go to B-CAN System Diagnosis Test Mode B - Refer to: Body Electrical Troubleshooting - B-CAN System Diagnosis Test Mode A - Initial Communication and DTC Checks ()  or Body Electrical Troubleshooting - B-CAN System Diagnosis Test Mode B - Control Unit Not Communicating ()  or Body Electrical Troubleshooting - B-CAN System Diagnosis Test Mode 1 and Test Mode 2 (without the HDS) () .
• If all units are not communicating or only the body control module is communicating, go to body control module DTC U1280 troubleshooting .

4. Select the system that has the problem from the BODY ELECTRICAL SYSTEM SELECT menu, then select DTCs.

• If any DTCs are indicated, go to step 5.

5. Record all DTCs, and sort them by DTC type, then troubleshoot them in this order:

• Internal error DTCs.
• Loss of communication DTCs.
• Signal error DTCs.