DTC : B1388 (2019 2020 2021)
DTC B1388 : Power Tailgate Drive Motor Circuit Malfunction
- NOTE: If you are troubleshooting multiple DTCs, be sure to follow the instructions in B-CAN System Diagnosis Test Mode A - Initial Communication and DTC Checks .
- Before troubleshooting, make sure the fuses associated with the system is OK.
| DTC Description | DTC |
|---|---|
| B1388 Power Tailgate Drive Motor Circuit Malfunction |
DTCs (Power Tailgate Control Unit)
- Problem verification
- 1. Clear the DTCs with the HDS.
Clear DTCs
- 2. Open the tailgate.
- 3. Close the tailgate automatically with the keyless remote or power tailgate inside switch.
- 4. Check for DTCs with the HDS.
DTC Description DTC B1388 Power Tailgate Drive Motor Circuit Malfunction Is DTC B1388 indicated?
YES
Go to step 2.
NO
Intermittent failure, the system is OK at this time. Check for loose or poor connections.
- Power tailgate motor check
- 1. Turn the vehicle to the OFF (LOCK) mode.
- 2. Test the Power Tailgate Motor
Is the motor OK?
YES
Go to step 3.
NO
Faulty power tailgate motor; replace the power tailgate drive unit - Go to: Tailgate Support Strut (With Power Tailgate) .
- Shorted wire check (PTG PTM(+) line)
- 1. Disconnect the following connector.
Power tailgate control unit connector C (5P) - 2. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode
Power tailgate control unit connector C (5P): disconnected
Power tailgate drive unit connector A (2P): disconnectedTest point 1 Power tailgate drive unit connector A (2P) (male terminals) No. 1: (1) Test point 2 Body ground Is there continuity?
YES
Repair a short to ground in the wire.
NO
The PTG PTM(+) wire is not shorted. Go to step 4.
- Shorted wire check (PTG PTM(-) line)
- 1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode
Power tailgate control unit connector C (5P): disconnected
Power tailgate drive unit connector A (2P): disconnectedTest point 1 Power tailgate drive unit connector A (2P) (male terminals) No. 2: (1) Test point 2 Body ground Is there continuity?
YES
Repair a short to ground in the wire.
NO
The PTG PTM(-) wire is not shorted. Go to step 5.
- Open wire check (PTG PTM(+) line)
- 1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode
Power tailgate control unit connector C (5P): disconnected
Power tailgate drive unit connector A (2P): disconnectedTest point 1 Power tailgate drive unit connector A (2P) (male terminals) No. 1: (1) Test point 2 Power tailgate control unit connector C (5P) No. 3 -
Refer to:
Power Tailgate Control Unit Connector for Inputs and Outputs (2019 2020 2021)Is there continuity?
YES
The PTG PTM(+) wire is not opened. Go to step 6.
NO
Repair an open or high resistance in the wire.
- Open wire check (PTG PTM(-) line)
- 1. Check for continuity between test points 1 and 2.
Test condition Vehicle OFF (LOCK) mode
Power tailgate control unit connector C (5P): disconnected
Power tailgate drive unit connector A (2P): disconnectedTest point 1 Power tailgate drive unit connector A (2P) (male terminals) No. 2: (1) Test point 2 Power tailgate control unit connector C (5P) No. 5 -
Refer to:
Power Tailgate Control Unit Connector for Inputs and Outputs (2019 2020 2021)Is there continuity?
YES
Replace the Power Tailgate Control Unit .
NO
Repair an open or high resistance in the wire.