Emergency Towing
WARNING: This page is about a different variant/trim than selected.
If the vehicle needs to be towed, call a professional towing service.
NOTICE:
- Improper towing preparation will damage the transmission. Follow the below procedure exactly. If you cannot shift the transmission or start the engine, the vehicle must be transported on a flat-bed tow truck.
- Trying to lift or tow the vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.
- It is best to tow the vehicle no farther than 50 miles (80 km), and keep the vehicle speeds below 35 mph (55 km/h) except when loading on a flat-bed tow truck.
For vehicles equipped with the engine start/stop button
- If the 12 volt battery is discharged, the ACCESSORY mode cannot be selected by pushing the engine start/stop button. Charge or replace the 12 volt battery to unlock the steering wheel before towing.
- If the ACCESSORY mode cannot be selected because of in an electrical problem other than a discharged 12 volt battery, the flat-bed tow truck is the only way to transport the vehicle.
For vehicles equipped with the electric parking brake
- If the 12 volt battery is discharged, the electric parking brake cannot be canceled by pushing the electric parking brake/automatic brake hold switch. Charge or replace the 12 volt battery to release the parking brake before towing.
- If the electrical parking brake is disabled in an electrical problem or severe vehicle damage, the vehicle must be transported on a flat-bed tow truck.
For vehicles equipped with the neutral position holding mode
- Neutral Position Holding Mode is automatically canceled after several minutes.
For vehicles equipped with the park lock
- If the transmission cannot shift from the P position/mode to the N position/mode because of an electrical problem or severe vehicle damage, shift to the N position/mode manually, and transport the vehicle by a flat-bed tow truck. See more information on "How to Release Park Lock."
Emergency Towing There are three popular methods of towing a vehicle.
| Towing Method | Transmission Type | Shift Position | Notes |
|---|---|---|---|
| e-CVT | |||
| Cable-type Equipment | x | - | Never tow this vehicle with cable-type equipment. |
| Towing Method | Transmission Type | Shift Position | Notes |
|---|---|---|---|
| e-CVT | |||
| Flat-bed Tow Truck Equipment | o | P |
|
| Front Wheel Lift Equipment | x | - | Never tow this vehicle with wheel lift equipment. |
Towing Hook/Tie Down Hook Slot Locations
The towing hooks can be used with a winch to pull the vehicle onto the flat-bed tow truck, and the tie down hook slots can be used to secure the vehicle to the flat-bed tow truck.
NOTICE:
- To avoid damage to the vehicle, use the towing hook for straight flat ground towing only. Do not tow on an angle.
- Trying to lift or tow the vehicle by the bumpers will cause serious damage. The bumpers are not designed to support the vehicle's weight.
| Front towing hooks:
A: Front towing hooks |
Rear towing hook:
B: Rear towing hook |
| Tie down hook slots:
C: Front tie down hook slots D: Rear tie down hook slots |
|