Checking Cell Phone Compatibility

The most important step in troubleshooting HFL issues is to identify the customer's cell phone model, the software version, and the cellular carrier that experiences the HFL problem. Not all cell phones with the Bluetooth feature and a hands-free profile are compatible with the Honda HFL system.

Go to handsfreelink.honda.com (USA models) or handsfreelink.ca (Canada models), or call the HandsFreeLink Customer Service (see web site), and check if the customer's cell phone is approved to work with the Honda HFL system.

NOTE: 

• The approved cell phone list is constantly changing, so check them frequently.
• Cell Phones may be removed from the approved list if a software bug is discovered that makes the cell phone incompatible.