Navigation System Symptom Troubleshooting Index

WARNING: This page is about a different variant/trim than selected.

NOTE:

Before troubleshooting, check any official Honda service website for more information about the navigation system.
Refer to Audio System Symptom Troubleshooting for information about the symptom of audio-navigation unit which is not in the following table .

Symptom	Diagnostic Procedure	Also Check for
Audio-navigation unit power will not turn on (No information display)	Symptom Troubleshooting	Blown fuses Screen settings Error Messages Software not up to date
Navigation system stays on the CSF screen	Navigation DTCs	GPS Initialization Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit Disconnected or defective GPS antenna
Poor GPS reception or interference	Do the GPS Information in the System Diagnostic Mode	Global Positioning System (GPS) Limitations Aftermarket metallic window tint on the front window or electronic aftermarket accessories (possibly hidden) mounted near the GPS antenna or the audio-navigation unit
Vehicle position icon wanders across the map when driving (does not follow a displayed road) or map vehicle ICON spins	Symptom Troubleshooting	Global Positioning System (GPS) Limitations Map Matching Sensor Calibration VSP missing Poor or no GPS reception Check for any related service bulletin software updates
Navigation touch panel does not work	Do the Touch Panel Check in the System Diagnostic Mode	Forced Rebooting of Audio-Navigation Unit
Clock will not set to correct time		Check the GPS signal
System always comes up in-line diagnostic mode	Factory diagnostic screen In Line Diagnostic mode
The MID does not display the audio-navigation unit information	Symptom Troubleshooting
Voice control does not work/respond		Check for any related service bulletin software updates
Voice guidance cannot be heard, is broken up, or there is static		Volume or voice feedback setting (see the Navigation System repair service information)
No HD traffic information	Go to AM/FM radio display is blank or no station information is displayed troubleshooting	Local outage or no local broadcast. Compare to a known-good vehicle of the same year and trim.