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Home >> Honda >> 2021 >> CR-V EX-L, AWD >> Repair and Diagnosis >> External Pages >> Different variant/trim >> Section 20 (Audio System - Testing & Troubleshooting (Hybrid)) >> Audio System Symptom Troubleshooting >> USB charger does not work

USB charger does not work

WARNING: This page is about a different variant/trim than selected.

NOTE: 

  1. Problem verification

    -1. Connect a known-good USB device to the USB port(s) of the USB charger unit.

    -2. Turn the vehicle to the ON mode.

    Can the connection be checked (battery charging status) on the device?

    YES 

    Intermittent failure, the system is OK at this time. Inspect the connectors of the USB device and USB port for wear.

    NO 

    The failure is duplicated, go to step 2.

  2. Open wire check (+B BACK UP or +B_USB_CHARGER line)

    -1. Turn the vehicle to the OFF (LOCK) mode.

    -2. Disconnect the following connector.

    USB charger unit 3P connector

    -3. Measure the voltage between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
      USB charger unit 3P connector: disconnected
    Test point 1 USB charger unit 3P connector No. 2
    Test point 2 Body ground

    Is there battery voltage?

    YES 

    The +B BACK UP or +B_USB_CHARGER wire is OK. Go to step 3.

    NO 

    Repair an open in the wire.

  3. Open wire check (GND line)

    -1. Measure the resistance between test points 1 and 2.

    Test condition Vehicle OFF (LOCK) mode
      USB charger unit 3P connector: disconnected
    Test point 1 USB charger unit 3P connector No. 3
    Test point 2 Body ground

    Is there 1.0 Ω or less?

    YES 

    The GND wire is OK. Go to step 4.

    NO 

    Repair an open or high resistance in the ground wire or poor ground (G402).

  4. Open wire check (ACC line)

    -1. Turn the vehicle to the ON mode.

    -2. Measure the voltage between test points 1 and 2.

    Test condition Vehicle ON mode
      USB charger unit 3P connector: disconnected
    Test point 1 USB charger unit 3P connector No. 1
    Test point 2 Body ground

    Is there battery voltage?

    YES 

    The ACC wire is OK. Replace the USB charger unit .

    NO 

    Repair an open in the wire.