Audio System Error Codes

NOTE: The audio system can display a few error codes when some problems are detected with the audio unit and the USB. This is not a complete list of audio error codes. Refer to symptom troubleshooting.

Audio Unit Error Messages (Display audio type)

Error Message Displayed	Possible Cause	Solution
The system is unable to start due to excessive heat. The system will start after the system cools.	This message appears when the display temperature is too high.	Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the audio unit turns on the display.
Sounds are restricted because the AMP is in protection mode.	This message appears when the stereo amplifier temperature is too high, and the stereo amplifier inhibits sound output.	Park the vehicle in a cooler place for a while. If the high temperature status is cancelled, the stereo amplifier outputs the sound again.

USB Error Messages

Error Message Displayed	Possible Cause	Solution
The connected USB device has a problem. See Owner's Manual* 1	Faulty power supply to USB device.	Check for hard error code: With navigation Without navigation
Bad USB Device Please Check Owner's Manual* 2	Faulty power supply to USB device.	Disconnect the USB device, and turn the vehicle to the OFF (LOCK) mode then the ON mode. Then connect a known-good USB device to the USB port. If the error message appears on the screen, replace the audio unit .
Connect Retry	The audio unit failed to synchronize with the iPod.	Appears when the system does not acknowledge the iPod. Reconnect the iPod.
No Data	No music file(s) can be found in a USB device.	Check the music files in the USB device.
USB Error	There is an internal problem with the audio unit.	Replace the audio-navigation unit or the audio unit .
Unplayable File	The audio unit cannot read the file(s).	Check the files in the USB device. There is a possibility that the files have been damaged The WMA files or the AAC file cannot be read with the (DRM) copy protection rights
Unsupported	Unsupported USB device is connected Unsupported file system USB device communication error	Connect the applicable USB device (see the Owner's Manual).
Unsupported Version	Unsupported version iPod is connected.	Connect the applicable iPod (see the Owner's Manual).

*1: Display audio type

*2: Color audio type

XM Error Messages

NOTE: Do these checks with the vehicle parked outside with a clear view of the southern horizon.

Error Message Displayed	Possible Cause	Solution
Channel Not Subscribed	Selected XM channel is not subscribed.	Check the XM channel subscription status.

Error Message Displayed	Possible Cause	Solution
Channel Not Available	Selected XM channel is not in service.	Try another XM channel.
No Signal	Loss of signal.	Both terrestrial and satellite antennas have lost the signal. Park the vehicle outside with a clear view of the southern horizon.
Antenna Disconnected	XM antenna/antenna lead error.	Check for hard error code: With navigation Without navigation