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Home >> Honda >> 2013 >> CR-Z Base, Automatic CVT Trans >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Navigation System >> Symptom Troubleshooting >> Voice guidance cannot be heard, is broken up, or there is static >> Diagnostic Test: Self-Diagnosis Mode

Diagnostic Test: Self-Diagnosis Mode

NOTE:
  • Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
  • Check the navigation volume level (see owner's manual).
  • Check the connectors for poor connections or loose terminals.
  • If the Hard Error Code stored, check the Hard Error Code troubleshooting first.
  • Make sure that the correct navigation DVD color and version are installed.
  • Inspect the navigation DVD for dirt or damage (see OBTAINING A NAVIGATION DVD  ).
  • Before troubleshooting, make sure you have the anti-theft codes for the audio-navigation unit.
  • After troubleshooting, enter the anti-theft code for the audio-navigation unit.
  1. Turn the ignition switch to ON (II).
  2. Press the SET-UP button.
  3. Check the volume and voice feedback setting for the navigation system in set-up.

    Is either set to OFF? 

    YES  -Set the voice feedback to ON, and select an audible level for the volume.

    NO  -Go to step  4.

  4. Check the audio system operation.

    Can you hear the audio system? 

    YES  -Go to step  5.

    NO  -Troubleshoot the audio system.

  5. Clear the hard error code (see HOW TO CLEAR ERROR HISTORY  ).
  6. Turn the ignition switch to LOCK (0), and then back to ON (II).
  7. Check for error code in the Error History (see HOW TO CHECK ERROR HISTORY (NAVIGATION DTCS)  ).

    Are there any Hard Error Codes stored? 

    YES  -Refer to the Hard Error Code troubleshooting.

    NO  -Replace the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION  ).