Phone Will Not Automatically Connect to the HFL

Call the HFL call center at 888-528-7876 after you have duplicated the problem.

If a customer complains that their cell phone is not automatically connecting to the HFL system when they enter the vehicle, do this:

1. Make sure the Bluetooth feature is turned on in the cell phone.
2. Make sure the cell phone is properly paired to the HFL system.
3. Do a soft reset to the cell phone.
4. Check if the phone has an Authorized Connection or Trusted option.
5. Check the battery and signal strength on the cell phone. Pairing a phone requires optimal signal strength and a nearly full battery.