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Home >> Honda >> 2013 >> CR-Z Base, Automatic CVT Trans >> Repair and Diagnosis >> Accessories & Equipment >> Infotainment >> Audio System >> Symptom Troubleshooting >> Audio-navigation unit power switch will not turn on (No information display and no sound) (with navigation)

Audio-navigation unit power switch will not turn on (No information display and no sound) (with navigation)

NOTE:
  • Check the vehicle battery condition first (see 12 VOLT BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  1. Turn the ignition switch to ON (II).
  2. Press the power button on to see if the audio-navigation unit turns on.

    Does the audio-navigation unit display operate properly, and does the audio-navigation unit sound normal? 

    YES  -Intermittent failure, the system is OK at this time.

    NO  -Go to step  3.

  3. Turn the ignition switch to LOCK (0).
  4. Check the No. B1 (15 A) fuse and the No. B14 (7.5 A) fuse in the under-dash fuse/relay box.

    Are the fuses OK? 

    YES  -Go to step  5.

    NO  -Replace the fuse(s), and recheck.

  5. Remove the audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ). Check that the audio-navigation unit is properly connected.
    NOTE:
    • Eject all the audio discs before removing the audio-navigation unit to prevent damaging the CD player's load mechanism.
    • Remove the PC card before removing the audio-navigation unit.

    Is it connected properly? 

    YES  -Go to step  6.

    NO  -Repair poor connections and reconnect the connector(s), and recheck the function.

  6. Turn the ignition switch to ON (II).
  7. Measure the voltage between body ground and audio-navigation unit connector A (24P) terminals No. 3 and No. 24 individually, and between audio-navigation unit connector C (8P) terminal No. 4 and body ground.
    Fig 1: Measuring Voltage Between Body Ground And Audio-Navigation Unit Connector A (24P) Terminals No. 3 And 24
    G06954250Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 2: Measuring Voltage Between Audio-Navigation Unit Connector C (8P) Terminal No. 4 And Body Ground
    G06954251Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there battery voltage on the these terminals? 

    YES  -Go to step  8.

    NO  -Repair an open in the wire(s) between the No. B1 (15 A) fuse and/or the No. B14 (7.5 A) fuse in the under-dash fuse/relay box and the audio-navigation unit.

  8. Measure the voltage between audio-navigation unit connector A (24P) terminal No. 1 and body ground, and between audio-navigation unit connector C (8P) terminal No. 1 and body ground.
    Fig 3: Measuring Voltage Between Audio-Navigation Unit Connector A (24P) Terminal No. 1 And Body Ground
    G06954252Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 4: Measuring Voltage Between Audio-Navigation Unit Connector C (8P) Terminal No. 1 And Body Ground
    G06954253Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there less than 0.2 V? 

    YES  -Substitute a known-good audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ), and recheck. If the symptom/indication goes away, replace the original audio-navigation unit (see AUDIO-NAVIGATION UNIT REMOVAL/INSTALLATION ).

    NO  -Repair an open or high resistance in the wire between the audio-navigation unit connector A (24P) terminal No. 1 or audio-navigation unit connector C (8P) terminal No. 1 and body ground (G503) (see DASHBOARD WIRE HARNESS (VIEW OF MIDDLE SECTION) (BD) ).