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Home >> Honda >> 2012 >> Ridgeline RTL >> Repair and Diagnosis (Single Page) >> Accessories & Equipment >> Entertainment Systems >> Audio System >> Symptom Troubleshooting >> Poor or no sound with audio disc changer (with navigation)

Poor or no sound with audio disc changer (with navigation)

NOTE:
  • Check the vehicle battery condition first (see BATTERY TEST ).
  • Check the connectors for poor connections or loose terminals.
  • Disc labels should not be used in the audio unit. They may jam and damage the player mechanism.
  1. Insert audio diagnostic CD (T/N: 07AAZ-SDBA100) in the audio disc changer.

    Is the CD sound quality normal? 

    YES  -The original disc is faulty. ■

    NO  -Go to step 2.

  2. Turn the ignition switch to LOCK (0).
  3. Disconnect audio disc changer connector B (14P) and XM receiver connector A (14P).
    NOTE: Eject all the CDs before removing the audio unit and the audio disc changer to prevent damaging the CD player's load mechanism.
  4. Check for continuity between XM receiver connector A (14P) and body ground according to the table. Then check for continuity between the same terminals listed in the table and audio disc changer connector B (14P) terminal No. 4 (the harness shield).
    WIRE COLOR REFERENCE

    XM receiver connector Wire color
    A5 WHT
    A6 RED
    A13 BLK
    A14 GRN
    Fig 1: Identifying XM Receiver Connector A (14P) Terminals
    G05968997Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -There is a short in the wire between the audio disc changer and the XM receiver. Replace the affected shielded harness. ■

    NO  -Go to step 5.

  5. Check for continuity between the XM receiver connector A (14P) and audio disc changer connector B (14P) according to the table.
    WIRE COLOR REFERENCE

    XM receiver connector Audio disc changer Wire color
    A5 B5 WHT
    A6 B6 RED
    A13 B13 BLK
    A14 B14 GRN
    Fig 2: Identifying XM Receiver Connector A (14P) Terminals
    G05968998Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 3: Identifying XM Receiver Connector B (14P) Terminals
    G05968999Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Go to step 6.

    NO  -There is an open in the wire(s) between the audio disc changer and the XM receiver. Replace the affected shielded harness.

  6. Turn the ignition switch to LOCK (0).
  7. Disconnect audio disc changer connector A (18P) and audio unit connector B (14P).
  8. Check for continuity between audio disc changer connector A (18P) and body ground according to the table. Then check for continuity between the same terminals listed in the table and audio disc changer connector A (18P) terminals No. 11 and No. 14 (the harness shield).
    WIRE COLOR REFERENCE

    Audio disc changer connector Wire color
    A1 WHT
    A2 RED
    A9 GRN
    A10 BLK
    Fig 4: Identifying Audio Disc Changer Connector A (18P) Terminals
    G05969000Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Repair short to ground in the wire(s) between the audio disc changer and the audio unit. Replace the affected shielded harness. ■

    NO  -Go to step 9.

  9. Disconnect audio unit connector B (14P).
  10. Check for continuity between audio disc changer connector A (18P) terminals and audio unit connector B (14P) terminals according to the table.
    WIRE COLOR REFERENCE

    Audio disc changer connector Audio unit connector Wire color
    A1 B14 WHT
    A2 B13 RED
    A9 B6 GRN
    A10 B5 BLK
    Fig 5: Identifying Audio Unit Connector B (14P) Terminals
    G05969001Courtesy of AMERICAN HONDA MOTOR CO., INC.
    Fig 6: Identifying Audio Disc Changer Connector A (18P) Terminals
    G05969002Courtesy of AMERICAN HONDA MOTOR CO., INC.

    Is there continuity? 

    YES  -Substitute a known-good audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ), then reconnect all connectors, and recheck. If the symptom/indication goes away, replace the original audio disc changer (see AUDIO DISC CHANGER REMOVAL/INSTALLATION ). If the symptom/indication is still present, replace the audio unit (see AUDIO UNIT REMOVAL/INSTALLATION ). ■

    NO  -Repair open in the wire(s) between the audio disc changer and the audio unit. Replace the affected shielded harness. ■