Conditions for Setting the DTC

B2476 04 

The telematics communication interface control module detects an open/high resistance on the keypad supply voltage circuit.

B2482 and B2476 59 

The telematics communication interface control module detects a valid signal on the keypad signal circuit for longer than 15 s. If one of the OnStar^® buttons is held or stuck for 15 s or greater, the telematics communication interface control module will set this DTC.