Steering Effort Hard or Too Easy in One or Both Directions

WARNING: This page is about a different car, the 2017 Cadillac ATS. However, it is still accessible from the selected car via links, so may be relevant.

Condition	Action
The battery power is low.	Ensure proper battery voltage.
The intermediate steering shaft dash seal is binding.	Adjust the intermediate steering shaft dash seal or replace the intermediate shaft. Refer to Intermediate Steering Shaft Replacement (RWD)Intermediate Steering Shaft Replacement (AWD) .
The intermediate steering shaft joints and/or fasteners are loose, worn or binding.	Tighten or replace the intermediate steering shaft joints and/or fasteners. Refer to Intermediate Steering Shaft Replacement (RWD)Intermediate Steering Shaft Replacement (AWD) .
The power steering gear is binding.	Replace the power steering gear. Refer to Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With AWD) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, Without KC4) Electric Belt Drive Rack and Pinion Steering Gear Replacement (V-Series) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, With KC4) .
The steering column shaft is bent.	Replace the steering column. Refer to Steering Column Replacement (N37)Steering Column Replacement (N38) .
The connectors to the power steering assist motor are damaged or disconnected.	Perform the following steps: Verify the connectors are properly connected. Verify the connectors are not damaged. If the connectors are damaged, replace the connectors.
The power steering gear sensor wire is damaged.	Replace the power steering gear. Refer to Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With AWD) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, Without KC4) Electric Belt Drive Rack and Pinion Steering Gear Replacement (V-Series) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, With KC4) .
The power steering control module is malfunctioning.	Confirm the DTC and replace the power steering gear. Refer to Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With AWD) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, Without KC4) Electric Belt Drive Rack and Pinion Steering Gear Replacement (V-Series) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, With KC4) .
The power steering assist motor shaft is binding.	Confirm the DTC and replace the power steering gear. Refer to Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With AWD) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, Without KC4) Electric Belt Drive Rack and Pinion Steering Gear Replacement (V-Series) Electric Belt Drive Rack and Pinion Steering Gear Replacement (Non V-Series With RWD, With KC4) .