OnStar One or More Buttons Inoperative
WARNING: This page is about a different car, the 2007 GMC Sierra and 2007 Chevrolet Silverado. However, it is still accessible from the selected car via links, so may be relevant.
OnStar One or More Buttons Inoperative
| Step | Action | Value(s) | Yes | No |
|---|---|---|---|---|
| Schematic Reference: OnStar Schematics Connector End View Reference: Entertainment/Communication Connector End Views |
||||
| 1 | Did you perform the Diagnostic System Check - Vehicle? | - | Go to Step 2 | Go to Diagnostic System Check - Vehicle |
| 2 |
IMPORTANT:
Contact the OnStar® Call Center first before pressing the emergency button in order to notify them of the test.
|
- | Go to Step 4 | Go to Step 3 |
| 3 | Are any buttons intermittent or inoperative? | - | Go to Step 7 | Go to Testing for Intermittent Conditions and Poor Connections |
| 4 |
|
9 V | Go to Step 6 | Go to Step 5 |
| 5 | Test the keypad supply voltage circuit for an open or short. Refer to Circuit Testing
and Wiring Repairs
. Did you find and correct the condition? |
- | Go to Step 11 | Go to Step 8 |
| 6 | Test the keypad signal circuit for an open or short. Refer to Circuit Testing
and Wiring Repairs
. Did you find and correct the condition? |
- | Go to Step 11 | Go to Step 9 |
| 7 | Inspect for poor connections at the harness connector of the rearview mirror. Refer to Testing for Intermittent Conditions and Poor Connections
and Connector Repairs
. Did you find and correct the condition? |
- | Go to Step 11 | Go to Step 9 |
| 8 | Inspect for poor connections at the harness connector of the vehicle communication interface module (VCIM). Refer to Testing for Intermittent Conditions and Poor Connections
and Connector Repairs
. Did you find and correct the condition? |
- | Go to Step 11 | Go to Step 10 |
| 9 | Replace the rearview mirror. Refer to Inside Rearview Mirror Replacement
. Did you complete the replacement? |
- | Go to Step 11 | - |
| 10 | Replace the VCIM. Refer to Control Module References
for replacement, setup, and programming. Did you complete the replacement? |
- | Go to Step 11 | - |
| 11 | Operate the system in order to verify the repair. Did you correct the condition? |
- | System OK | Go to Step 2 |