Dual DVD Rear Seat Entertainment Audio Malfunction - With FM Antenna
WARNING: This page is about a different car, the 2009 GMC Sierra, 2009 GMC Cab & Chassis Sierra, 2009 Chevrolet Silverado, and 2009 Chevrolet Cab & Chassis Silverado. However, it is still accessible from the selected car via links, so may be relevant.
- Turn ON the ignition, tune the radio to station 88.3, 88.7, 89.1, 89.5, 89.9, or 90.3MHz. Chose the station that has the least amount of regular audible radio reception.
- Headrest DVD displays ON, insert a DVD and operate the DVD player in play mode.
- DVD playing, DVD Surround Sound ON, set the DVD Player to the same station as the radio. Verify audio can be heard through the radio.
- If the DVD audio can be heard review the system operation with the customer.
- Verify the DVD player is in play mode.
- At the DVD control module, test for AC voltage between terminal 6 and terminal 3 or 4 with a DMM at the back of the black or red connector.
- If AC voltage is present replace the DVD control module.
- Turn the DVD player off and disconnect both connectors from the DVD display that was playing the DVD.
- Swap the two connectors on the display and swap the two corresponding connectors at the DVD control module. Verify the DVD audio now operates normally.
- If the DVD audio now operates normally, replace the DVD display harness.
- It the DVD audio is still inoperative replace the suspect DVD display.