Diagnostic Aids
WARNING: This page is about a different car, the 2004 GMC Sierra, 2004 GMC Cab & Chassis Sierra, 2004 Chevrolet Silverado, and 2004 Chevrolet Cab & Chassis Silverado. However, it is still accessible from the selected car via links, so may be relevant.
When an adjuster motor control circuit is shorted to ground the DSM will also set a DTC for the affected motor.
DTC B3962
| Step | Action | Yes | No |
|---|---|---|---|
| Schematic Reference: Driver Seat Schematics Connector End View Reference: Power Seat Systems Connector End Views |
|||
| 1 | Did you perform the Power Seat Systems Diagnostic System Check? | Go to Step 2 | Go to Diagnostic System Check - Power Seat Systems |
| 2 | Attempt to operate all of the seat adjuster motors through the full range of adjustment. Do all of the seat adjuster motors operate normally? |
Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems | Go to Step 3 |
| 3 |
|
Go to Step 5 | Go to Step 4 |
| 4 | Test the motor control circuits for a short to ground. Refer to Circuit Testing
and Wiring Repairs
in Wiring Systems. Did you find and correct the condition? |
Go to Step 9 | Go to Step 6 |
| 5 | Inspect for poor connections at the adjuster motor connector. Refer to Testing for Intermittent Conditions and Poor Connections
and Connector Repairs
in Wiring Systems. Did you find and correct the condition? |
Go to Step 9 | Go to Step 7 |
| 6 | Inspect for poor connections at the harness connector of the driver seat module (DSM). Refer to Testing for Intermittent Conditions and Poor Connections
and Connector Repairs
in Wiring Systems. Did you find and correct the condition? |
Go to Step 9 | Go to Step 8 |
| 7 | Replace the appropriate adjuster motor assembly. Refer to Seat Adjuster Motor Replacement - Front . Did you complete the replacement? |
Go to Step 9 | - |
| 8 | Replace the DSM. Refer to Memory Seat Control Module Replacement . Did you complete the replacement? |
Go to Step 9 | - |
| 9 |
|
Go to Step 2 | System OK |