Power Window Inoperative - Passenger Door (Rear Door(s))

WARNING: This page is about a different car, the 2004 GMC Sierra, 2004 GMC Cab & Chassis Sierra, 2004 Chevrolet Silverado, and 2004 Chevrolet Cab & Chassis Silverado. However, it is still accessible from the selected car via links, so may be relevant.

Step	Action	Yes	No
Schematic Reference: Power Window Schematics Connector End View Reference: Power Door Systems Connector End Views
1	Did you perform the Door Systems Diagnostic System Check?	Go to Step 2	Go to Diagnostic System Check - Door Systems
2	Disable the window lockout function. Operate the passenger rear power windows in the UP and DOWN directions from the passenger power window switches. Do the passenger rear power windows operate properly?	Go to Step 3	Go to Step 4
3	Operate the passenger rear power windows in the UP and DOWN directions from the master switches. Do the passenger rear power windows operate properly from the master switches?	Go to Testing for Intermittent Conditions and Poor Connections in Wiring Systems	Go to Step 6
4	Are both rear power windows inoperative?	Go to Step 5	Go to Step 9
5	Install a scan tool. Monitor the window lockout data parameter in the driver door module input list. Place the window lockout switch in both the ON and OFF positions. Does the window lockout data parameter change accordingly?	Go to Step 23	Go to Step 24
6	Install a scan tool. Monitor the rear window status data parameters in the driver door module inputs list. Do either of the rear window status data parameters display an active state without a rear window switch activation?	Go to Step 24	Go to Step 7
7	Install a scan tool. Monitor the rear window status data parameters in the driver door module inputs list. Activate the passenger rear power window switches on the master switch in the up and down positions. Do the rear window status data parameters change accordingly?	Go to Step 8	Go to Step 24
8	With a scan tool, monitor the passenger rear window status data parameters in the body control module data list. Activate the passenger rear power window switches on the master switch in the up and down positions. Do the rear window status data parameters change accordingly?	Go to Step 16	Go to Step 23
9	Disable the window lockout function. Disconnect the inoperative rear window switch. Connect a test lamp to a good ground. Probe the window lockout signal circuit at the rear window switch harness connector. Does the test lamp illuminate?	Go to Step 10	Go to Step 18
10	With a test lamp connected to a good ground, probe the battery positive voltage circuit at the rear power window switch harness connector. Does the test lamp illuminate?	Go to Step 11	Go to Step 27
11	Connect a test lamp to battery positive voltage. Probe the ground circuit at the rear power window switch harness connector. Does the test lamp illuminate?	Go to Step 13	Go to Step 28
12	Probe the power window up and down signal circuits one at a time, with a test lamp that is connected to the battery positive voltage. Does the test lamp illuminate at either signal circuit?	Go to Step 19	Go to Step 13
13	Disconnect the appropriate rear power window motor. Connect the rear power window switch. Connect a test lamp to a good ground. Probe the power window motor up control circuit at the power window motor harness connector. Activate the power window switch to the UP position. Does the test illuminate?	Go to Step 14	Go to Step 21
14	With the test lamp still connected to a good ground, probe the power window motor down control circuit. Activate the power window switch to the DOWN position. Does the test lamp illuminate?	Go to Step 15	Go to Step 22
15	Connect a test lamp between the power window motor up and down control circuits. Activate the power window switch to the UP and DOWN positions. Does the test lamp illuminate in both positions?	Go to Step 26	Go to Step 25
16	Disconnect the appropriate rear power window switch. With a test lamp connected to battery positive voltage, probe the power window up signal circuit at the rear window switch harness connector. Activate the appropriate rear window switch on the master switch to the UP position. Does the test lamp illuminate?	Go to Step 17	Go to Step 19
17	With a test lamp connected to battery positive voltage, probe the power window down signal circuit at the rear window switch harness connector. Activate the appropriate rear window switch on the master switch to the DOWN position. Does the test lamp illuminate?	Go to Step 25	Go to Step 20
18	Test for an open in the window lockout signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 23
19	Test for an open or short to ground in the power window up or down signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 23
20	Test for an open or short to ground in the power window up or down signal circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 23
21	Test for an open or short to ground in the power window motor up control circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 25
22	Test for an open or short to ground in the power window motor down control circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 25
23	Inspect for poor connections at the body control module (BCM). Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 29
24	Inspect for poor connections at the driver door module. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 30
25	Inspect for poor connections at the passenger rear power window switch. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 31
26	Inspect for poor connections at the passenger rear power window motor. Refer to Testing for Intermittent Conditions and Poor Connections and Connector Repairs in Wiring Systems. Did you find and correct the condition?	Go to Step 33	Go to Step 32
27	Repair the open or short to ground in the battery positive voltage circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you complete the repair?	Go to Step 33	-
28	Repair the open in the rear power window switch ground circuit. Refer to Circuit Testing and Wiring Repairs in Wiring Systems. Did you complete the repair?	Go to Step 33	-
29	IMPORTANT: Perform the set up procedure for the BCM. Refer to Body Control Module (BCM) Programming/RPO Configuration in Body Control System. Replace the BCM. Refer to Body Control Module Replacement in Body Control System.Did you complete the repair?	Go to Step 33	-
30	IMPORTANT: Perform the set up procedure for the driver door module. Refer to Service Programming System (SPS) in Programming. Replace the driver door module. Refer to Switch Replacement - Door Lock and Side Window - Driver .Did you complete the repair?	Go to Step 33	-
31	Replace the passenger rear power window switch. Refer to Power Window Switch Replacement - Rear Door . Did you complete the repair?	Go to Step 33	-
32	Replace the passenger rear power window motor. Refer to Window Regulator Motor Replacement - Rear Door . Did you complete the repair?	Go to Step 33	-
33	Operate the system in order to verify the repair. Did you correct the condition?	System OK	Go to Step 2