WARNING: This page is about a different car, the 2002 GMC Safari and 2002 Chevrolet Astro. However, it is still accessible from the selected car via links, so may be relevant.
Fig 1: Identifying Ride Diagnosis - Too Soft (Steps 1-3)
Courtesy of GENERAL MOTORS CORP.
Fig 2: Identifying Ride Diagnosis - Too Soft (Steps 4-8)